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Software is Changing The Restaurant Business

Running a restaurant business profitably is difficult, and for a restaurant that has not adopted technology and is backward, it can be very difficult. Whether you’re up for the challenge or not, the software is changing the restaurant industry, and your entire life has already changed. Technology is growing around you without you even realizing it. It has also established great dominion over man.

The advent of technology has greatly benefited businesses. Technology makes most business activities easier today. When it comes to the restaurant industry, it can be seen that the advent of technology has brought great industrial changes.

The big companies already bringing innovations in their businesses based on some such digital transformations. Even though the need for technology in businesses is often questioned, the truth is that technology helps a business move forward efficiently and at the same time it makes business operations easy.

Data you ignored.

You are running a high transaction business, but almost all restaurants implement different solutions from transaction data. Let us examine some facts and examples.

Let us give you facts about the industry.

  • Ignoring loyal members of your business.
  • The software does not integrate with other parts of the business.
  • Usage of email marketing.
  • Customer experience management does not integrate with POS.
  • You are not using the POS system.

When software can coordinate all the business activities and manage them very efficiently, it can help you take your business to another level. So many restaurants believe that technology is essential for

POS system

We know that the old system is still running in your business. There was a POS that was not used properly. It’s always been a cost center for any restaurant, but it’s essential.

Then the tablet comes with POS companies. They copied old solutions and adapted them to tablets, but lost the point, point of sale is a customer-to-business transaction.

Now you have a customer, Samuel, who came to your restaurant and bought something, you can not learn anything about him without a report.

Customer Experience Management

Samuel was invited to provide his feedback, and he did it. However, your customer experience management is not integrated with your POS, so there is no way to know what he ordered. Unless you manually check the data and look up the transaction for that day.

We currently have Samuel who spent some money, gave some feedback, and received a promo offer to redeem in exchange for providing that feedback, but there is no way for customer experience management software to track whether it has been redeemed or not. and if he has redeemed it, there is no way to know the ROI of that offer.

Restaurants Online Ordering Software

A few days later, Samuel ordered some food online from your shop, but you do not know that this is your old customer who came to your shop a few days ago because your online ordering software is not integrated with other parts of the restaurant.

The platform for email marketing

You’re going to send some special offers on an email marketing platform, such as your special dishes, special offers, and combo offers to Samuel. Of course, you do not know who Samuel is, so you blindly send emails and expect them to reach him. Businesses never depend on expectations, that depends on data.

Loyalty program

Now Samuel joins your customer loyalty program, you can target him once a year, you have no previous history of Samuel, it’s completely absurd for you to continue in irrelevant marketing. It is not possible to do business with the doors closed.

What is the point?

As discussed above, the implementation of non-integrated solutions will be negatively affected. With the LithosPOS solution we create an automated profile for each person that comes to your business, 97% regardless of whether they are a loyal member or not.

The moment Rebecca visits the restaurant, we create her profile, and one day she gives her feedback on our service. We already know it is Rebecca, we know all the transaction data displayed in the feedback form, even to ask specific questions about the items she ordered. A few days later, Rebecca ordered some food online from our shop, her transactions are automatically updated on her profile and we know about her likes and dislikes. so with the report, it simplifies marketing to an individual customer of your business, the time she receives an email with her coupon, we are actively looking for her to return to the restaurant and retrieve her coupon. Once the coupon is redeemed, Lithos Platform automatically updates.

Conclusion

It’s time to make a decision, and we think all of this is clear to you. The restaurant is changing its current style and technology is changing the industry. It is essential to defeat the opponent before they can defeat you. Otherwise, you will not last long.

As one of the most important restaurant POS software solutions, LithosPOS offers an innovative loyalty system for your business. We offer you an automated customer profile building system. LithosPOS automatically creates a profile for each customer when they come to your restaurant. You can track your customers and advertise to them properly. We have a very intelligent machine learning and artificial intelligence system to learn over time and become more effective.

You can also read our Blogs such as Restaurant POS With Online Ordering, Get to Know Your Customer Using POS Software, The perfect POS Software, Know About iPad POS Software.

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blog POS Retail POS

Need for Supermarket POS Software

Supermarket POS Software
Lithospos need for supermarket POS blog

The Need FOR Supermarket POS Software is a broad concept. In this blog we discuss with you the knowledge gained as part of our research. As everyone knows, a supermarket is a very busy place. It’s always busy because there are different items to buy. With the covid-19 virus, some supermarkets found it very difficult to give instructions to their employees and control customers. But some of the supermarkets that have been updated already have features like POS, so they can handle all of this easily.

If yours is a minimart or supermarket, we need to examine how a point-of-sale system can help your business. Are you bringing a new POS system into your business or changing the old point of sale system? Of course, by the time you finish reading this blog, it will be enough to make the right decision.

With the help of a powerful supermarket POS system, you can prevent all the obstacles that can come to a supermarket business and improve customer experience.

Supermarket POS Software

It is important to know the benefits of Supermarket POS Software. Because you need to know how it affects your business. Otherwise, the POS you choose for your business will be useless. Let’s look at the benefits.

Comprehensive Data

Human errors are common. For a supermarket, those mistakes can affect the business in a significant way. You can’t prevent these errors even if you are very careful, but the supermarket point of sale software takes over this task. Be it reports, sales, inventory, or any other business-related data, a POS displays accurate data. to enhance the better shopping experience with specific product information and receipts.

Customer Satisfaction

A customer who comes to a supermarket does not know where they can find products that they intend to buy. By accessing your supermarket POS software you can simply look up where it is arranged and you can also give instructions to your consumers. Better customer experience brings more sales. A significant event that determines the buyer experience is the volume of time it takes to check out of the store. With an intelligent point of sale system, the checkout process can be speeded up. You can also ask for customer feedback, store consumer information, and issue paperless receipts with your supermarket POS software. You need to convince every buyer that they are part of your business. This will head to greater customer satisfaction.

Products & Inventory

For a supermarket, it is essential to check if the goods are in stock. Otherwise, people will be deterred from coming to your store. Being overstocked is also not good. The POS software keeps a tab on what is available in your inventory, what is running low, the expiration date of the purchased goods, etc. also you can access information for where your products are arranged. Our article, The POS Software, adds important points that a POS software should have.

Accounting

It is compulsory to track cash flow for different reasons. This includes cost reduction and savings maximization. with supermarket POS Any time you can change the product prices across all your outlets and allow yearly budgets. It additionally allows you to efficiently maintain accounting data. 

Customer Relationship Management (CRM)

Customer relationship management is one of the most important benefits of a point of sale system. Store each consumer’s complete profile that shops from your supermarket. Each profile usually contains details about demographics, preferences, and purchase history. Using the CRM feature on your POS software helps you target the market and send promotions to customers based on their buying behavior and other specific preferences.

Reports and Analytics

If you want to improve your business, it’s only through proper analysis. Based on a good report it is possible to understand the changes to be made in the growth of the business ahead and the shortcomings of the business in the present business. and it also It helps to understand the changes in sales that may occur on certain days. Sales do not have to be the same every day. Special days are likely to have more sales, so that particular products can be stocked more and those with fewer sales can be stocked in smaller quantities. Lack of goods when customers come to the store will prevent them from coming to your supermarket. A perfect POS software solves this problem.

Gift Cards

The point of sale system must require features like easily being able to distribute and process gift cards. One of the best ways to improve your sales is with a gift card. If your point-of-sale system allows a gift card feature, you can simply ring up, issue gift cards, process them, and allow store credit refunds.

Various Payment Methods and integrated payment partners

A supermarket should accept various types of payment methods like gift vouchers, credit cards, cash, etc. with a supermarket POS system you can treat various payment methods at the same time without generating different bills. This will save the time of the cashier and customer from wasting their time.

Also, you have to integrate different payment partners like UPI, PhonePe, Mosambee, pine labs, mSwipe, sum up, Square, PayPal, SumUp, Stripe, MTN Momo, etc POS software and by scanning a simple QR the customers can pay money. They may ask you to pay through those payment partners.

Conclusion: Supermarket POS software

Through each of the above points, we can see how much a point of sale system has affected your supermarket. These points will help you when choosing a POS system. LithosPOS software, which works with the help of machine learning, is designed to be perfectly suited for a supermarket. The needs of POS software are huge in this covid-19 crisis. It is described in detail in our article. Try reading our many other important articles when discussing the features and specifications of supermarket POS software. Read our blogs such as The perfect POS Software, Get to Know Your Customer Using POS Software, POS For Your Grocery Store and Know About iPad POS Software.

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blog POS Restaurant POS

Restaurant POS with Online Ordering

We aim to give you knowledge that will help you more than just writing a blog on the topic of Restaurant POS with online ordering. We’ve written a blog about the concept of changing the software restaurant industry. We discussed in detail a POS system that has changed as part of technology, and the growth of technology does not end here. The influx of online businesses has created a new dimension in business. At that time, everyone was wondering how to do business online and whether it would be successful. But today it has become the most profitable business. It’s a revolutionary change in restaurants. Today there are very few restaurants that do not use the online ordering platform. Of course, one day they will be enlightened and that day they too will enter this platform.

You may be wondering if the online ordering business is useful just to boast so much.

We need to discuss the reason why you say you should consider an online ordering system.

Why Restaurant POS with online ordering

We are going to discuss 5 main reasons for the online ordering system. Once you read this, you will understand how essential an online ordering system is to your restaurant.

Employees

Employees take the order at a restaurant and check if it is correct so that it takes time for the customer to serve the food they have ordered. Moreover, it will force the employees to spend more time on the smartphone. But ordering food from customers online can solve that problem. Another useful thing is that when the customer places large orders in advance and sets a specific pick-up or delivery time, the employee can pre-order and deliver the food on time.

Increase your sales

Increasing sales is the goal of any restaurant. Since most restaurants focus on their online business, we cannot rule out that one platform. Because your opponent may be making good use of that opportunity. Here we will discuss how the concept of integrated online ordering has affected the growth of your business. It is important to choose a restaurant platform that offers an online ordering service or application to enhance customer service. Providing an easy-to-use and seamless online ordering system will create a better customer experience. It will lead to the growth of your business

Pandemic situation

Restaurants did a lot of business using the online platforms at Covid-19 Pandemic. That’s when we realized the importance of the online ordering business. This is very helpful in not losing closeness with the customers. Users can order food from their home by phone and you can deliver it to their home. You can also do business online in conjunction with online aggregators, which is very helpful in Covid-19 Pandemic. Our article How to implement social distance in a retail store? This is very clearly stated.

Accuracy 

A lot of mistakes can happen when customers order food over the phone, and sometimes employees may not understand their language properly. In such a case, when the customer places his order through an app, the order will be sent directly to a restaurant printer without any misunderstanding or miscommunication. Take an order straight from the printer to prep, thus avoiding inaccuracy and protecting your restaurant from bad reviews and money wastage.

Power of database

The customer is king and the customer is the basis of all business. Therefore, customer data or their email, phone number, etc. are very important. For a restaurant, constant communication with its customers is essential. Food ordering over the phone only gets the customer’s number but when using the online platform it creates an opportunity to capture information such as an email address and use this information to create a database. This database can be used to communicate with customers and encourage them to return to the restaurant via email marketing, loyalty programs, mailing coupons, and more.

Analytics

Once a customer’s database has been created, the customer-based database analytics can be used to track the customer’s ordering patterns along with online ordering services. This will allow you to provide promotions based on what food each customer orders and how often they order. As each customer learns and sends promotions based on their preferences, it is possible to adjust, add or remove menu items based on their ordering preferences, thus increasing their interaction with the restaurant and thereby increasing sales.

Conclusion

Do you think it is very difficult to get a POS system with all the above features? LithosPOS is the best in the industry. The biggest proof of that is that the blog you read is useful to you. Today it is possible to expand an online business as an integrator into an aggregator. With the help of a POS software like LithosPOS you can expand your business with many online aggregators such as Swiggy, Zomato, Talabat, UberEats, Deliveroo and Foodpanda. The topic of online aggregators with POS is discussed in detail in our article POS Software. We hope you find the right software providers for your restaurant.

Each of our blogs will be useful to you as a POS software developer with a lot of experience. You can also read our article The perfect POS Software, Software is changing the restaurant business, Get to Know Your Customer Using POS Software.

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blog POS Retail POS

POS FOR YOUR GROCERY STORE

Supermarket POS Software
Lithospos need for supermarket POS blog

For a grocery store, a POS system is essential for its effective running. It is a place that has more rush. So it has to be very functional. As a grocery store owner, there are many things to keep in mind until a customer comes to the store and returns. Managing your entire business can be difficult. Especially if the stores are in different places.

To run a business like grocery you need to invest your money in technology. Technology can simplify any business complex task. One of the complex operations faced by grocery business owners is managing their inventory, customers, employees, and payment operations. They are also looking for scaling opportunities to grow their business.

The point of sale system is a centralized platform that allows you to manage your various business operations through a single dashboard. Smart POS software(which is used in point of sale systems) can automate most of your tasks. This ensures the quality of service and security.

POS Conquers Grocery Stores

A lot of stores have already implemented the smart point of sale system. The industry changed a lot. To meet your customer’s expectations you need to offer tech solutions to them such as contactless payments, contactless ordering and self-checkout, and more. That can bring a premium customer experience to your store.

You need to pay more attention to technology, so that can only help you to survive in this competitive market. It also gives you an opportunity to expand your business to multiple locations and online. Because automation works for you, everything that you need to do manually will be automated and simplified.

How POS Helps Your Store

Let’s look at how grocery POS can help you.

Out of Stock Issue

No business can move forward without satisfying customers. If customers feel disappointed with your service, it will affect your customer retention rate. One of the negative experiences happens because of the inefficiency in tracking your inventory.

For example, When a customer places an order for a product, after a few minutes, you realize that the product is out of stock and notifying them. It will give customers a negative experience.

An effective POS for your grocery store can prevent those kinds of problems that update your real-time. the software will inform you when there is excess stock or not. You can take action accordingly. You can also set a preset level, when a product goes down to your preset level, it will automatically restock.

Transaction Processing

POS helps your cashier to simply process sales transactions without any obstacles. The software keeps your transactions simple and secure. It allows you to offer various payment methods such as cash, card, and other contactless payment options (Customers can use Tap and Go method). You can also provide industry-leading payment partners to customers, which gives them more options to choose from based on their preferences.

This process speeds up your checkout process and gives a premium experience to customers. You can also speed up the checkout procedure by using digital invoices, which POS offers. You can share the invoices with customers through email, SMS, and WhatsApp. This makes your checkout counter clean.

Manage Cash 

A cash management system is necessary for helping business owners efficiently run businesses and manage finance. For every business is required to produce cash flow to survive. So it can meet the expenses of running the business. repay investors and balance the business. Manually doing this is a difficult job and is very prone to errors. with 100% accuracy. a POS can easily do this for you.

Security

Security is one of the major issues facing us today, and in this digital age, there are many possibilities for this. Depending on a grocery store the data is very important.

POS stores data in a central location, and data must be secure if your device is stolen or hacked by someone. You can fix this by logging out of the device and securing it. 

Cash can be stolen from your store, the cash activities should be conducted with authorized personnel only, and those too are recorded by the system, so you don’t have to bother about store cash fraud.

Discounts and Promos 

Promotional Activities are something that helps a grocery store get a lot of business. This is possible because customer information is stored on a POS system.  

with minimal time you can place discounts and promos. To apply the offer to the entire store product or to select specific items You have the option to select a time for the offer and create a custom promo code, which allows you to obtain customer contact information from customer data and send bulk emails to your customers for promotional activities.

Choose your POS Software

We have discussed many features of a point of sale system, but there are several things to keep in mind when choosing the POS for your grocery store. We need to understand how trustworthy the service provider you choose is and how their software differs from others.

24/7 Customer Service

Bringing a new POS system to your staff may take time to learn its functionality, but with the right customer support, it can be a solution. When you get a 24/7 service to fix bugs or bugs in the software, it’s helpful for the proper functioning of your business. They have to offer unlimited 24/7 support by live chat, email, text, and web inquiry. A well-trained customer service team will help you fix any issues

Multiple Locations

POS should be created for users with multiple locations, it should be easy to manage all your business operations efficiently, and it may be easier to expand your locations in the future.

A good POS for your grocery store will offer the convenience of transferring items between locations, controlling centralized purchases, and retrieving all locations from one place.

Suitable for Every Device

POS for your grocery store must be able to run on iPhone, iPad, PC, Android phones, tablets, and traditional and modern point of sale terminals, with only a few software providers only providing such services.

Fast and Flexible Billing

POS for your grocery store begins with complete product categories, item classification (units, weight, size, and price), flexible barcode generation, simple point of sale for faster checkout, smart inventory, and purchase management

conclusion

With the growth of technology, new systems come into the business every day to give an expansion to businesses. But, it’s not a great financial move to keep on changing systems. Accordingly, you are required to get a system that is special to your grocery store and gets constant updates from its service provider. We think that we can introduce you to our LithosPOS software that can meet all of your business needs. I hope you will choose the right software for your business. Because through this blog we have given you all the knowledge to choose the perfect POS software.

You can also read our other blogs How To Implement Social Distance in a Retail Store?, Get to Know Your Customer Using POS Software, Software is changing the restaurant business, Need For Supermarket POS Software.