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QR Code menu for Contactless Restaurant Orderings

QR Code menu for Contactless Restaurant Orderings, qr code pos - LithosPOS
QR Code menu for Contactless Restaurant Orderings, qr code pos - LithosPOS

Why do you need a QR code menu for your restaurant? we are excited to talk about the QR code menu for contactless ordering. Can you believe that 52% of restaurants in the US have already switched to QR code menus? they believe that by using QR codes they can simplify and offer a premium customer experience.

As a restaurant owner, what have you done to grow your business? But the relevant question is what has been done to penetrate it in this digital age.

It is very important to stay updated. That means being updated. Everything that influences the growth of a business is innovation. So if you have an innovative competitor, he will get more benefits from the business. Because businesses in the digital world will have to rely on technology.

Let’s move on to that point. In this article, we are going to discuss the need for a QR code menu in restaurants

In our research, we found that most people don’t know about the QR code menu. Here we discuss everything you need to know about the use of QR codes.

Contents were are going to discuss in this blog

  • What is the QR code menu?
  • How does the QR Code ordering system work?
  • Benefits of a QR Code Menu

The QR code menu

The QR code menu - lithospos

What is the QR code menu?

We can say the QR Code menu is a digital menu. that diners can access through their smartphones after scanning a QR code. The most important advantage is that the customer can order items without the help of a server.

It is more convenient for the customer as it is more flexible with orders. The problem with the QR code menu is that all customers must be smartphone users. But we can say that this is an amazing invention in the restaurant industry. We have a lot to discuss in this article, so let’s get to the point.

How does the QR Code ordering system work?

With the help of POS software, you can automate your ordering process. When a customer placed an order by using the QR code menu the order will be directly transferred to POS and kitchen.

Customer likes to get freedom on their orders. They would like to make orders and pay themselves. So generate and print your QR code menu, and place it on the table. Then customer can access the menu by using their mobile device.

It is a digital menu so the customer can understand each item clearly. Digital menus can add multiple photos of each item. So the customer no need to rely on waiters. Customers can also mention their prefernces on orders.

When customer plce an order the order will transfer to the kitchen and POS. So th POS record every orders and details. kitchen order ticket (KOT) will be visible on KDS screen.

Chef prepare food without any delay and server delivering the food to customer at the right time.

Benefits of a QR Code Menu

When compared to printed menu, digital menu has so many benefits. Especially if you are consistantly changing your menu. Let us discuss the advantages of the QR Code menu.

Increase ordering value

Increase ordering value through qr code menu- lithospos

Studies show that getting more orders from customers who use the QR code menu when compared to printed menus.

That is human psychology. The customer feels flexible when they order themselves.

Let us explain this with an example: Two restaurants are called X and Y. Restaurant X is only using a printed menu. Suppose a customer named Zack comes to a restaurant called X. The server immediately approaches him to place an order. Zack feels pressured to make a quick decision, and he orders an item from the menu.

Now think about a restaurant called Y they use a QR code menu. A customer called Roy came to the restaurant and ordered an item through his smartphone. He doesn’t feel under pressure to decide and is more at ease adding more menu items. He will order more items.

It is psychology You can increase your average order value by up to 40%

Employee and customer contact in pandemic situations.

Employee and customer contact in pandemic situations qr code menu. -lithospos

We know how much devastation the Covid Pandemic has wreaked on every country. We need to be safe in pandemic situations. As a restaurant owner, you are responsible for the safety of customers and employees. You need to think about how you can bring social distancing into your restaurant.

Communicating with the customer to take the order from time to time is very risky. The first step is to cut the face-to-face transactions between the customer and the staff.

Digital menus can be used for this. Customer orders are placed and delivered to the kitchen display system with the help of POS software.

All they (servers) have to do is approach the customer to serve the food. This is the only time customers and servers face each other. You need to set an example for others during this time of the covid pandemic. Let’s fight together against covid-19.

Menu changes

change menu instantly with qr code menu - Lithospos

Menus are always changing. You need to make changes according to the availability of each dish.

Think printing a menu that changes from day to day is a big deal. Printing is also costly.

If no changes are being made to the menu. the customer will be disappointed to hear that the item is not available at the time of ordering.

Let’s see what the solution is.

The QR code menu or digital menu allows you to add and remove items to your menu in real-time. you can change items, images, prices, etc.

There are no printing costs. any changes you can make from an iPad, Android, or any other device. It’s faster and easier.

Even if you are away from the restaurant, you can access the cloud and make changes to the menu.

Better menu

qr code with best menu- Lithospos

For restaurants that use a printed menu. There are so many limitations. You can only add a limited number of items and details (names, descriptions, images, etc.)

For example, suppose you add an item, a burger, to your menu. Ofcourse, you can’t show multiple photos of the burger in it. And you cannot include all the descriptions of the burger except to give a small description of it.

I know you are curious to know how the QR code menu works best from this.

It is a good idea for the customer to see many photos of the item on the menu and learn more about it.

By using the digital menu, you can give different photos of the burger. Showcase your items to customers with multiple images with more content. so that the customer can know about the item and order without the help of a server.

Chance of misunderstanding

best qr code menu system - lithospos

A misunderstanding between the customer and the server can hurt you. Passing customer orders accurately to the kitchen is very difficult. Especially if you are using paper KOT it may get torn or the chef may not understand the order given by the server.

When the customer does not receive the ordered food, it causes dissatisfaction in the customer.

Mistakes are human nature. But it is very important to take precautions to avoid mistakes.

All this is due to the use of the printed menu. But the QR code menu overcomes all such problems. Customers order items via their smartphones according to their preferences and transfer them to KDS (kitchen display system). There is no way to misunderstand.

Menu design

restaurant qr code menu system - lithospos

I mentioned earlier about human psychology. The fact is that it is very important in the restaurant business.

Be sure to fill the belly and heart of those who eat. Not just the food served but also the visual experience is very important.

A customer entering a restaurant will notice your interior first. After that, their main focus will be on the menu.

The digital menu gives a new experience. It is more attractive with UX designs. When the menu is rich with different colors and photos, of course, this will give the customer a new experience.

Do not waste time

qr code menu system use in 2021 - Lithospos

The fact is that in this digital age no one has time. For a quick-service restaurant, they need to serve food without disappointing the customer. They do not like to wait too long for food.

For example: in a busy restaurant, the servers may be busy with order taking, order transferring to the kitchen, food serving, and billings.

The problem here is that customers are not getting the attention that they expect. It will frustrate their minds.

With the QR code ordering system, you don’t have to worry about the customers. The customer will place an order by scanning the QR code. They can scan the QR code with their smartphone and order the food of their choice. All the staff has to do is serve the food. Isn’t this a golden solution?

Use the data

qr code menu system for every restaurants - Lithospos

Business data is really important. If you properly use it, you can grow your business. The importance of data in this 2022 period is so important. Today, a lot of businesses are advertising through social media and other email platforms.

Think Advertising is a must-have for any business promoting any product or service. If you have the right audience or audience information. you can target your audience through organic methods without having to pay.

For example:, a customer named Roy comes to the restaurant. When he starts ordering with the QR code menu, he sees the option to link to his Instagram, Facebook, or Gmail. He immediately links to any of them. An account named Roy will be created using POS software.

If it is linked to his Instagram you can share your promotional activities through it. If the link is an email, you can be promoted via email. Instead of targeting those who are not your audience. Target based on the data that you have. Save time and money.

You can bring information about your new dishes to customers. and keep in touch with the customer even outside of the business. It’s really helpful.

You are ready to choose

Very lucky to have everything under one umbrella. Of course, you are able to select a QR code system.

Make sure you are updated in business. technology is getting more by using it you can simplify your business operations. We had to write this article because we understand the problems you are facing.

Of course, you are ready to choose. Our restaurant POS system includes all the above points. This article you read is from one of the leading POS system providers in the industry. We are sure you will make the right choice. There are no proper service providers other than us.

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5 characteristics of a best bakery POS

Best pos software-lithospos
Best pos software-lithospos

Bakery is a very lucrative business. At the same time managing  a business is very difficult. You need bakery management software that can provide the best customer experience and manage your entire business. It is our responsibility to assist you as the best bakery POS provider. We need to discuss what innovations a bakery can bring as part of the growth of technology. We need to examine how a POS system affects your shop. In this article, we will include some of the knowledge gained as a result of our research.

An excellent POS system includes several features such as barcode management and inventory tracking. It forces you to choose the right POS from the realization that it is all about your business

Let’s take a look at what are the features of the best bakery POS

Data report

pos data report software- lithospos
data report | bakery pos | Lithospos
  • It is Everything, Data is essential for the smooth running of a business. Data means business reports, which can be used to understand the sales of each day, week and month, and which items are more likely to be sold with the help of a very clear report. 
  • For a large bakery, the business cannot be analyzed without the help of a report. You can categorize the best-selling and lowest-selling items and prep the items accordingly. Not every day is the same. Understand the extra days of sales and make preparations accordingly. This will help you increase the sales of your business and prevent losses. so you need to invest in an effective POS system.

Manage Business

manage your bakery with pos - lithospos
manage your bakery with pos – lithospos
  • Bakery owners can obtain better control over the items that are cooked, delivered, and wasted until the finished product is out for sale. Stocks can be managed with the help of comprehensive POS software while managing multiple outlets. Acceptable and payable bills are stored in the central kitchen module. This helps to analyze your accounts and improve your managing efficiency.

Inventory management

inventory management software-lithospos
inventory management software-lithospos
  • Managing inventory is a very difficult task. With the help of the best bakery POS software, you can know all the stocks in your bakery and which ones to use first. The idea of ​​a bakery using up existing stock first needs to be foiled.
  • Conducting inventory inspections at the beginning and end of the day gives them a better idea of ​​the consumption of raw materials. Then they can learn how to use them properly. It shows how much raw material will be needed and what raw materials will be needed on which days. In addition, POS software needs to be able to notify you of shortfalls and additions to raw materials. Bakery POS plays an important role in reducing waste and preventing overall food costs.

Learn more: Inventory Management Software

Online business

online ordering integrated pos | Lithospos
online ordering integrated pos | Lithospos
  • You can grow your bakery business with the help of online ordering. This will be possible with the help of an integrated online POS. Today there are many aggregators like Swiggy, Zomato, Talabat, UberEats, Deliveroo, Foodpanda, etc, an aggregator integrated POS enables aggregator integration for your online business.
  • When the customer orders online, the order will automatically arrive at the bakery and the food will be prepped and delivered quickly.

Barcode 

qr code scan pos | Lithospos
qr code scan pos | Lithospos

Conclusion

Can’t conclude, because the benefits of Bakery POS software are limitless. Can’t conclude, because the benefits of Bakery POS software are limitless. As a bakery owner, you need to choose a powerful POS system for the proper running of the business. I hope you can read this article and understand the specifics of a bakery POS.

You can also read our other blogs like Restaurant POS With Online Ordering, Get to Know Your Customer. Using POS Software, Know About iPad POS Software, Choose the best retail POS system.

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Kitchen Order Ticket You Need To Know in 2023 and Beyond

The rise of technology has brought about amazing transformations in the restaurant industry. The quest for technologies to streamline the management system of a restaurant is now complete. The traditional practice of writing the names of dishes on small pieces of paper and handing them to the kitchen counter has become outdated. Instead, the advent of technology has revolutionized this process. Now, kitchen order tickets(KOT) are quickly generated and seamlessly transferred to kitchen display systems that are installed within the kitchen.

Implementing digital Kitchen Order Ticket (KOT) systems is proven to significantly reduce order errors. On average, restaurants that switch from manual handwritten orders to digital KOT systems report a substantial 60-80% reduction in order mistakes. In this blog, we will dive into everything you need to know about the kitchen order ticket.

What is KOT (kitchen order ticket)

A kitchen order ticket is a concise record of a customer’s order, generated through a point of sale (POS) system. When customers make an order online or give orders to the server, the order ticket will be transferred to POS and the kitchen. The ticket contains essential details such as the dishes, quantities, and other special instructions for the kitchen staff.

The kitchen staff can see the orders on the kitchen display screen(KDS). After preparing the dish as per the KOT prescription, the chef informs the servers to serve the food.

It helps you to keep strong communication and coordination between the front-of-house and back-of-house operations. and that leads to streamlining the order fulfillment process, enhancing efficiency, and facilitating accurate and timely preparation of meals.

How does digital KOT work?

Using digital KOT makes your restaurant operations simple and structured like this.

  • Enables waitstaff to take orders digitally.
  • Displays orders in the kitchen for preparation.
  • Facilitates order tracking, preparation, and billing, enhancing efficiency and accuracy in restaurants.

Traditional method

The old KOT system was quite different from the new KOT system. It involved a lengthy process where order details were taken manually and written on paper. This method had several drawbacks compared to the new system, including the risk of paper tearing and a higher chance of human errors.

One of the main issues with the old KOT system is that each order ticket required three copies.

1. Takes orders and delivers tickets to the kitchen.

2. The cashier receives a second copy of the KOT to create a customer and restaurant copy of the bill for storing tickets for auditing and other record purposes.

3. The third is that the servers are waiting for tickets. The ticket will be torn after the quote details are given in detail to the main system.

Comparison between traditional KOT system and new KOT system

Let’s find the difference between the modern KOT system(digital KOT system) and the traditional KOT system(paper KOT system).

FactorNew KOT SystemPaper KOT system
CommunicationDigital communication between front-of-house and kitchenManual communication through physical paper tickets
Order Accuracy Reduced errors due to digital order entry and printingProne to errors due to manual writing and potential misplacement
Order Tracking Real-time order tracking and status updatesLimited visibility into order status
EfficiencyFaster order transmission and processingLimited visibility into the order status
Modifications and Updates Easy to make modifications or update ordersDifficult to modify or update orders once written
Integration Seamlessly integrates with POS systems and inventoryLimited integration capabilities
Reporting Detailed order and performance analyticsLimited or no analytics capabilities
Training and Adaptation May require staff training on new systemFamiliar to staff due to longstanding use

However, the table shows that digital KOT is much better and more efficient when compared to paper KOTs.

The main reasons why everyone stopped using paper KOT

Let’s examine why everybody is stopped using paper kitchen order tickets from restaurants.

Waste of time and doubles work

Managing with paper KOT takes a lot of time to process orders. It is very difficult for the servers to walk around punching every order into the kitchen. Also, it is very difficult for a chef because handwriting leads to misunderstandings and the chef needs to cross-check it. It wastes a lot of time.

Occurring errors 

The servers are always busy. When the servers are busy taking orders from the customer and delivering it to the kitchen, there are so many chances for human errors. The chef will cook the dish as prescribed in KOT. It leads to inefficiency in orders and customer dissatisfaction.

Managing activities

No business can thrive without proper management. When it comes to restaurants, it can take a long time to deliver copies of the KOT 3 tickets we discussed earlier to authorized persons. Also, the paper order ticket does not include any information like who is cooking. So this will adversely affect the managing function of the restaurant.

Misunderstanding

Mistakes are human instinct. Not all papers the server writes need to be clean or the chef does not need to understand everything he writes in the paper KOT. There are a lot of possibilities out there for miss understanding.

It is also challenging for a cook to prepare an item based on assumptions. Therefore, the cook often needs to approach the server for clarification on each order.

Environment 

Paper KOT negatively affects the environment. Daily usage of paper leads to excessive paper waste. Restaurants can aim to reduce paper use and take the initiative to protect the environment.

Benefits of digital KOT

Digital KOTs are fast and accurate. The system is structured to simplify and efficient fulfillment of order processing. Let’s look at the benefits of a KOT.

Save time

Saving time is one of the most important benefits. Digital KOTs speed up kitchen order processing, reducing preparation time by 20-30% for quicker customer service. Servers do not have to go to punch every order into the kitchen as before. You can place orders in the kitchen from anywhere in the restaurant. In addition, order time can be viewed on the system with the help of POS software and incoming orders can be prioritized.

Staff efficiency

The responsibilities of the staff are properly defined and the staff acts only according to their positions. The new KOT system has clearer communication between staff than ever before. Once the dishes are prepared in the kitchen, the waiters are notified and it is served to the customer very efficiently. Efficient separation of processes without confusion or repetition.

Reduces wastage

All orders will place in the server kitchen can be viewed in the KDS. This protects the food from overcooking and reduces wastage. The server records the orders on a POS handheld device instead of writing them on paper. It’s connected to the KDS system.

Sales and expenses

You can save 10-15% on operational costs by reducing food wastage and enhancing kitchen efficiency. These include the cost of purchasing paper for writing, kitchen order printing, and printed receipts. It all comes to an end with the advent of POS software.

It also helps in reducing the rising labor costs. You can manage your order-taking operations with a very limited number of employees.

Conclusion

Digital KOT simplifies one of the most important yet difficult-to-manage operations in a restaurant. Through this, an effective management system will be developed and a good team will be developed.

Investing in technology was a must to grow a successful restaurateur. You can automate many of your business operations with technology like self-ordering kiosks, and digital payment. While your competitor is using such technology in his business, you also need to try such ways to stay ahead in the restaurant industry. And it also helps you to give new experiences to your customers.

FAQ

What is KOT (kitchen order ticket)?

A kitchen order ticket is a concise record of a customer’s order, generated through a point of sale (POS) system. When customers make an order online or give orders to the server, the order ticket will be transferred to POS and the kitchen. The ticket contains essential details such as the dishes, quantities, and other special instructions for the kitchen staff.

How does KOT work in a restaurant?

Waiter taking orders from the customers or the customer placing orders online or at self-ordering kiosks. The orders pass (digital KOT) to POS and KDS(kitchen display screen). chef cooks the food as prescribed in the KOT. server delivering the food.

What are the benefits of using digital kitchen order tickets?

It helps you to improve order accuracy, faster order processing, and reduce communication and human errors, track and analyze order data. However, it enables a streamlined workflow.

Are digital kitchen order tickets cost-effective?

It helps to reduce errors, improve efficiency, and optimize workflows, it can lead to savings in labor costs, increased customer satisfaction, and potentially higher revenue.

Can digital kitchen order tickets help with order tracking and analytics?

Yes, it allows you to track orders, monitor preparation times, and provide detailed analytics and reports. That can be used to take data-oriented decisions.

Can digital kitchen order tickets integrate with other restaurant systems?

Yes, you can integrate it with various restaurant systems such as point of sale systems, kitchen display systems(KDS), and inventory management software. It facilitates seamless communication and helps to keep all of your business operations.

Visit Our Blogs Restaurant POS with online ordering, Software is changing the restaurant business, Everything you need to know about QSR POS, Need For Supermarket POS Software

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5 Customer Loyalty Techniques That Will Tell You the Truth About Success

Customer Loyalty Techniques To Boost Your Sales
All you need to know about loyalty techniques

As it is said that customers are the king of every business, customer satisfaction should be important when focusing on the customer base of each business. Some loyalty techniques have a huge importance in customer retention. Here are 5 tips for customer loyalty techniques to boost your sales.

Who is the loyal customer?

Loyal customers can call those who regularly buy the same product from the same shop. With the help of POS software, you can identify your loyal customer. This will allow the customer to be treat better. Also, offers and other promotional activities can be target at those customers. If they feel that we are giving the customer priority, this will increase their closeness to the business and this will increase the number of people coming to the store. 

It is very important to use effective promotional techniques. A customer does not have to be satisfy just by making offers. The question of what we can do motivated us to write this blog. This blog aims to share with you the 5 tips for customer loyalty techniques to boost the sales we have gained from our research.

VERY IMPORTANT PERSON

The idea of a very important person (VIP) can help increase the brand loyalty of your business. This is to give special consideration to your loyal customers. Consideration for a VIP will make your customer feel like he is part of the business as opposed to ordinary customers. There is more to developing an emotional connection than just being a business.

Giving purchase card and boost sales

Punch Card is the best customer loyalty promotion. Giving users a card creates a physical hole in the card for every purchase. With repeated purchases, users get extra punches. Customers will receive a gift or discount by completing a predetermined number of purchases. All customer profiles are create automatically, and everyone’s purchase details can be view on their profile.

Birthday

When a customer’s profile is created, including their date of birth, then wish them on their birthday and give them offers or gifts. It will help you build a connection with your restaurant or retail shop. The belief that they are included in the list of VIP rather than a customer will make them more likely to come to the shop.

Offer on specific products or services

Customer information can be access in POS software. His buying behavior can be track. and you can see how many times he came to the shop and whether he was a loyal customer. So you can focus on the items he likes or regularly buy and give him an offer via email or social media. Customers who see this are more likely to buy the product on offer.

Substitute product

As we have already said, a customer can offer products of their choice via email, social media, or SMS. But some customers are reluctant to buy again because of the high cost of products they regularly buy. However, you can offer a Substitute product. So the customer will tend to buy that product.

Conclusion

We hope our Loyalty Techniques will benefit you to take advantage of your sales. As a retail or restaurant owner, it is very helpful to manage all of the above from one platform. You can do this with the help of proper POS software. Our blog, The Right POS, is relevant here. Our POS software acts as an all-rounder. All the knowledge gained from the blog is embedded in our software as a POS provider. Aside from the benefits of using POS software, each customer’s return to business depends on how good your attitude towards the customer is.

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Key Benefits Of Android POS Software

Understanding the Benefits Of Android POS Software is very important in this digital age, and today businesses have more choices for their point-of-sale solutions. Most of the new POS systems are mobile-friendly as mobile technology has a huge impact on consumers. Mobile point of sale offers a lot of benefits to customers and businesses.

Because Mobile POS is fast and attractive to meet the needs and desires of today’s consumers.

Are you going to update your old company’s POS system or execute a new system?

When choosing an Android POS system for your business, it is important to understand the key benefits of the Android POS system. Otherwise, it will unfavorably affect your business.

Here are the key benefits of an Android POS software.

Inexpensive Hardware

  • A POS system is very expensive and has changed since upgrading to the Android Mobile point of sale. All of these systems require a mobile or tablet and the devices are inexpensive, it is also a lot lighter than traditional hardware

A Variety of Hardware and Software Options

  • Now everyone has an Android device for their use, so the availability of hardware for the Android POS solution is very high. There is a lot of mobile software to manage a business and other activities. However, only by finding the best point of sale system can you get the right solution. Taking the time to test each one will provide the best-featured software solutions for your company’s specific needs.

Complete Integration with POS

  • In addition to serving the sales phase, a mobile, Android-based solution does a lot of things. Many Android point of sale software allow several different duties beyond just accepting payments from clients.
  • These mobile software solution can provide important assistance such as:
  • preserved customer data, including purchase records and other important information that can help extra purchases in the future and apply to better direct marketing efforts.
  • Reports current status statistics, current trends, and maximum sales time and date
  • Employees’ management functions help you to know their working hours. how many tips they have earned, and to get full control over the employees
  • Inventory management works when the stock needs to be renewedThese features are fully integrated with your business. and all aspects of your business run smoothly with all these benefits under one umbrella. Obtaining a perfect view of the company will give you the sense to grow your business faster.

Portable

  • If you manage a service-oriented business, this allows you to move the POS system closer to the client. After all, you want to serve them on a tablet. Portability is very essential for an Android POS-enabled tablet.
  • The tablet device in your hand is very effective and you can use the tablet as a cash register before you go to the office and return to a cash register by generating a quick sales report of the weekly profit.

Customer Interactions

  • In addition to being portable, the mobile POS system was small and slim, but older point of sale machines could not be placed in a smaller room. So the cashier will have to hide behind a giant machine.
  • A face-to-face interaction drives a business.Customer satisfaction will increase by making face-to-face transactions with the customer. An android POS system is small and compact so it can be very useful for face-to-face communication with the customer. It is very helpful for the cashier or front-facing employees to easily talk to the customers about the product or service and to improve the quality of service.

Google’s Product

  • The Android operating system was developed by Google, which means that it is one of the number one operating systems in the world and it guarantees its long-term popularity. Mobile is also fast-growing industry. That’s why we are sure that the operating system of a big company like Google will be very functional. also they make innovations according to the needs of the times
  • So, as we need a constantly emerging and changing platform to meet the new customer needs, Android OS will suit all of these.

Data Insight

  • A company needs customer data to know about the purchasing behavior of an individual customer or a group of clients, this data will help you to know the booking behavior of the customer. Knowing the buying motive of the customer can help you grow a good business.
  • An Android POS helps you measure the efficiency of your business, and answers the question of which day you get the most customers and why.

Conclusion

Of course, Android POS software affects the growth of your business in the future. that why we discussed the topic of Benefits Of Android POS Software, By connecting different functions into your point-of-sale device, you create a powerful tool for handling your business. The small and manageable attractive design of the tablet-based POS software will help to improve the flexibility and high-quality interaction between your seller and the customer.

Read our blogs such as Get to Know Your Customer Using POS Software, Software is Changing The Restaurant Business, Everything you need to know about QSR POS, Know About iPad POS Software

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Know About iPad POS Software

All businesses are concerned with the extent to which technology can be used in their business. This is because technology influences the growth of their business. Technology helps to make all the operations of the business easier and make the business more efficient. Things like iPad POS systems have become essential in retail restaurant businesses.

The POS system not only makes business operations easier but also helps them run their business successfully. Providing a premium customer experience is even more important for the restaurant and retail industry. By using the iPad POS system in their business, they can provide a better customer experience and make business operations easier.

What is an iPad POS 

An iPad Point of Sale (POS) system is POS software designed specifically for use on Apple devices. It is simple to setup and use. It is simple to carry, so you can sell from anywhere in the store.

Advantages Of Implementing An iPad POS Software

Advances in technology may change the world, and this is true for iPad-based POS software. Take a look at the iPad Point of Sale feature.

Manage with POS Software

Every business is finding ways to interact with customers to improve the customer experience. In a restaurant-based restaurant point-of-sale system, desk-to-desk servicing is also possible without the need for a paper ordering system. In a retail environment, an employee can work with a customer anywhere in the store to provide supplies, provide information about an item, or check customer loyalty bonuses and check purchase records. For vendors who do not need the next customer service, they can attach a traditional POS checkout to the iPad and swivel the screen when a customer needs to sign in.

Easy to Use

The company’s commitment to user-friendliness is what keeps Apple at the forefront today. iPad touch screens are especially natural and visually appealing to both workers and consumers. Any new employee familiar with the Apple product can simply use an iPad Point of Sale system. An iOS device that allows you to use the POS very efficiently and without any bugs or other issues. Because the point of sale software works just like any other application in Apple.

Adaptable

It is true that now the POS system is gaining more importance, iPad-based systems do not look like strip-down versions of more standard point of sale systems.

With POS software, you can analyze your company’s performance such as monthly sales graphing, maintain inventory for multiple store locations, and maintain customer records to integrate your business with online store. The most important thing an iPad device can do according to your needs and desires is to make it compatible with all point-of-sale software.

More suitable for the environment

This is not just a word that can protect our environment with POS software, it also promises you to avoid paper and pens. With paperless email receipts, you can manage your business, manage inventory and punch time clocks with the system instead of paper and pens.

Based on Cloud POS Software

The ability to do business with your desires gives a strong pos system. This will help you to run your business with the help of a web browser.

Using the iPad Point of Sale system goes for data backup and you can access reports, inventory lists, or daily receipts with the help of an internet connection. An important advantage of cloud-based point of sale system is that you do not have to worry about maintaining on-site hard drives.

Disadvantages

There are also some drawbacks to the iPad-based POS

Robustness

If you walk with your point of sale device, this may damage your product. If it falls more than 6 inches off the ground, it will smash your iPhone or iPad display. So you have to be careful while working on it. Stellar’s track record is low for Apple screens. Also, repairing Apple devices is very expensive

Security

Hacking is one of the major drawbacks of POS systems. All of your data may be misused by hackers, assuming that point of sale systems rely on the Internet. They can steal your credit card numbers and other personal information. Hackers use their talents for mischief rather than good. Encryption can prevent this to some extent, but encryption is a good option.

Cost

Cost is one of the main problems you face when implementing an iPad-based point of sale software into your business. As you know, all Apple products have a high price. Sometimes it’s beyond the reach of the average person. Before implementing the system into your business, you need to ask yourself how essential this is. Instead of running the iPad POS system, you may want to consider some other hardware.

Conclusion

You know the pros and cons of an iPad POS system. You can trust that you have gained that knowledge by reading this blog. This will allow you to decide whether or not to choose the iPad point of sale system. If the decision is yes, then it is essential to have a system that is relevant to your business and service quality. That is why you have to choose us. Our article will help you as a POS software provider.

You can also read our blog Get to Know Your Customer Using POS Software, Traditional POS and Cloud-Based POS, Software is changing the restaurant business, POS For Your Grocery Store, Need For Supermarket POS Software and many other blogs.

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Get to Know Your Customer. Using POS Software

Get to Know Your Customer Using POS Software
Customers are the king of business. With the help of our article Get to Know Your Customer Using POS Software, I will tell you the tips you need.

As a business owner, you need to know your customers. Only when you understand the customer and do business can you reach the goal of success of your business. As a retail business, you need to keep track of every single customer who comes into the store. The profiles of each customer will be created automatically with the help of POS software. Usually, a profile can show each person’s name, phone number, purchase history, etc. A business can never be successful considering that it keeps customer information, It is based on how that data is used.

There are many ways to connect with your customers and in this blog, we will discuss how to utilize this data.

Creating a customer profile 

Creating a customer profile is a very simple task. The accountant can create a customer profile during the transaction and add contact information such as the customer’s phone number, email, or mailing address to the profile. It will store CRM of your POS software Conversations or interactions with a customer are usually only possible when they are in your store, and as you know, establishing a good relationship with a customer can help the business grow. You keep customer contact details so you can keep in touch and know them even when they are out of the store.

When a customer’s purchase history is added to the profile, you can find out how much he spends on each purchase, their purchase time, and favorite products. Promotional activities can then be done using this data. For example, you have a customer named Hari whose profile on your POS software contains his purchase history. With the help of data in the profile, you can understand his favorite products and promote the product including special offers through emails, SMS, or WhatsApp messages.

Loyalty

A loyal customer is the property of any business. Understanding loyal customers is very important. This process can be made easier with the help of POS software. You can keep track of your customers and get to know loyal customers as each customer makes each purchase. They expect something more than just buying. It is very important to satisfy them.

Offers When Gift gives your loyal customers a chance to attract them back to the store and grow their business. It also encourages the customer to visit your store regularly.

Know your online customer

The most lucrative business today is an online business. With the help of POS software, you can integrate your store or restaurant into an online platform. You can do business with or without an aggregator. You can also find customers who are interest in online business, track them and send promotions. The offers and other considerations they receive in the online business will make them more engaged on the online platform.

Engage and get to know them

By making the customer a part of your business they can create some personal attachment to the business. Giving their next order a discount coupon will make the customer even happier even if it is a small discount. 

ask them to give you feedback about the service you provided. You can enter a URL and ask them to answer the questions contained therein. Also, you need to make sure that you consider the feedback they provide. You should always be prepared to answer any questions that may arise in their feedback.

Social welfare activities

Donate blood and raise funds as part of your social work. Your business has a lot more commitment to the community than just a business. Rather than maximizing profits, try to be involved in social activities. Involve your customers who are interest in social work as well. This will lead to a closer relationship with the customer.

Conclusion

We discussed a few tips above to help you understand your customer. and how the customer relationship management process works with the help of POS software. Using stored data to understand your loyal customers, how to do promotional activities, how to make a customer a part of the business, and many other things to discuss with you. All you have to do is find the perfect POS software. You have thousands of POS software in front of you, but try to choose software providers that provide 24/7 services. Our LithopPOS POS software works well and covers all the above points.

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Everything you need to know about QSR POS

Everything you need to know about QSR POS
Everything you need to know about QSR POS

Technology helps to speed up your business operations. customers always looking for better service. by investing in technology it is possible to offer a premium customer experience. As you know QSR restaurants are surrounded by speedy business operations. by identifying your business operations you can understand where you want to invest technology.

Invest in technology like a POS system to speed up your QSR operations. With POS software installed, you can efficiently manage your entire business. It allows you to simplify operations such as inventory, customers, sales, employees, payments, online ordering, and more.

The growth of technologies in this digital age is beyond our imagination, and it is essential for food businesses like QSR(Quick service restaurants) to manage and enhance their customer experience.

QSR integrated POS 

POS is a modern-day cash register. It aims to strengthen the overall operations of your business. Integrating your various business operations with POS can help you to manage everything in a centralized platform.

A payment-integrated POS software will help you simplify all your payment transactions and enhance customer satisfaction. Customers can choose payment partners and any payment methods. it will enhance your customer experience.

Running multiple businesses and managing and keeping the efficiency of both of them are challenging, especially inventory, employees, and customer operations. You can automate all those operations using POS software.

If you are running an online and offline business, you can automate your inventory operations. When a order placed on online or offline the stock will automatically deduct from the inventory. If a stock going to out of stock the software will anotify you, so you can reorder the item and always make sur the availability of dishes.

By doing business with online food aggragators can help you scale your business to online and get increased brand exposure. Smart POS software like LithosPOS can be integrated with leading third party food aggragators such as Zomato, Swiggy, Uber Eats, and Talabat.

Pro tip: Report and analytics is one the main feature of Point of sale software. You will get realtime, weakly and monthly data and analyze your performance of your business. It collects customer data such as their contact details purchase history and more. You can use their customer details for social media and marketing campaigns.

You can also use real-time analytics to know what current sales are, what items are selling most, how much raw material is in stock, your peak times, and more.

Without a QSR-integrated POS 

To understand the requirements of an integrated QSR POS you need to make sure that your quick-service restaurant works without the help of POS software.

Performance of staff

It is very difficult for one employee to take and deliver two or more orders at the same time. This causes the servers to run non-stop. When they have to work harder than the average job, it can lead to their resignation. So hiring employees becomes a never-ending task.

promotion

As discussed earlier, data is everything. Proper marketing processes are possible based on customer information. There is no point in sending promotions through endless marketing platforms without the right targeted people. This will cost you more money.

Customer waiting time

Food preparation begins only when the server takes orders and delivers them to the kitchen. The customer receives the food from the kitchen after informing the server that the food is ready. Since such a large process takes a lot of time, it will also take time for the ordered customer to get the food. This will discourage the customer and prevent them from coming to the restaurant.

Features of QSR POS 

Take a look at the benefits of connecting a point-of-sale to your quick-service restaurant. As we discussed the disadvantages of not having a POS system, we will also discuss the features of the integrated QSR POS system. here is everything you need to know about QSR POS

Speed

The idea of speeding up the service is the most important thing for a quick-service restaurant. The idea of speeding up the service is the most important thing of a quick-service restaurant. While order processing speeds up, the rest is likely to speed up.

Power of inventory management

Inventory POS software can fix stock availability shortfalls. For example, suppose John is a drive-through customer and he orders a chicken burger. If you do not have enough chicken to fulfill his order, you will lose customer John. You may sometimes forget to check stocks, but it is essential to check.

The importance of POS software can be seen here. In the live inventory management system of the POS, the quantity of each component can be uploaded to the system at the time of purchase and then tracked. The software will notify you of stock changes (more or less) whether they are vegetables or basic items.

Report

Based on the reports, POS software can understand the changes that need to be made in your business. As a business owner, you need to know everything about accounting, sales, employees, and payments, but you may not understand very detailed graphs and other data. The ports, analytics, and associates available from POS software are simple and straightforward.

Mobile POS 

QSR POS software can run on Android and iOS devices with the help of smartphones. When you feel busy or have a long queue you can take orders with the help of a handheld device. This will also allow the customer to receive the order immediately.

Delivery

In-house, drive-through, and delivery orders at QSR are very important. All of this can be properly organized and categorized using a POS integrated QSR. It also helps in tracking delivery orders and receiving orders.

Menu management

Changes to the menu can be easily changed with the help of POS software. Existing items can be removed from the menu and replaced with new ones. This protects you from customers being told that the items on the menu are not available.

Customer Relationship Management

The information will be stored in the QSR POS software as soon as the customer places an order. This data can be used to send email campaigns and SMS. by targeting the customer and sending special offers and gifts that will make them want to come to your QSR . and you will be able to understand your loyal customers and do promotional activities with special consideration.

Payment integration 

Since the methods of accepting payments are different, your QSR must be equipped with online payments, debit/credit card payments, integrated with the QSR POS software. Your QSR POS must be fully integrated with different payment partners such as PhonePe, Mosambee, UPI, pine labs, mSwipe, square, PayPal, SumUp, Stripe, MTN Momo, etc. and you are responsible for acting accordingly when choosing a customer payment option. 

Safe from theft

It is your responsibility to ensure that employees are loyal. However, your fear that some employees will steal money is coincidental. The integrated QSR POS will eliminate your fears. it also Enables live tracking of inventory and cash registers. Permission to use them is limited to certain people, which eliminates the fear of losing money even on busy days.

Integration with aggregators

You need to sync your QSR POS with the aggregators. There are many aggregators like Swiggy, Zomato, Talabat, Uber Eats, Deliveroo, and FoodPanda that can also help you grow your online business. POS software allows you to manage orders received from websites, applications, and aggregators on the same dashboard.

Benefits of Integrated QSR POS 

As we understand the features of a QSR POS, we need to find the answer to the question of what are its benefits. here is everything you need to know about QSR POS.

Availability of hardware

Flexible POS software can work on different OS. POS can easily run on your phone, iPad, tablet, or desktop. You can also run the software on multiple players at the same time. You do not have to buy a new one as the hardware is very readily available.

Quick service

Since QSR is not a POS fixed device, employees are free to move around the shop. Also, this will help them reduce the hassle of running from the customer’s table to the main server. You can provide fast service.

Updates on the menu

Changes to the menu are not predetermined, and for some reason, some items may need to be removed from the menu. This process needs to be speeded up. Your QSR POS will have a menu management system that can be easily added and removed.

Increase in sales

The list of quick-service restaurants is always rich with customers. This will increase your profit through the implementation of a QSR POS. This is because POS creates remarkable activities in your business.

Avoid wastage of food

Real-time data obtained with the help of POS software must be used properly. It is possible to know the sales every day so that you can know about the sales that may happen in a day and which items are mostly sold on which days. It will help you to prepare food in advance accordingly. Also, help you to reduce spending money and waste of food.

Avoid human errors

Errors are human instinct. Errors in writing orders on paper from the server-client and changes in communication may adversely affect a restaurant. Orders must be placed according to the customer’s wishes. For example, the customer may have told the server not to freeze the ordering juice, but the server may forget it due to a walk into the kitchen. When cold juice reaches the customer’s table, he will be dissatisfied with it. A QSR POS can solve all this. All orders can be placed directly in the kitchen according to a few table numbers and the item they ordered can be a plus. It also implements flawless service as it allows the customer to take orders manually.

Based on your business type

There are several types of QSR, and the purpose of each item is different. If you have a pizzeria, there is no point in using the QSR POS of a retail shop. It is important to bring POS software based on your related business structure. You can make changes to the QSR POS based on the structure of each business.

Conclusion

Here’s everything you need to know about QSR POS. We have discussed above the features of a QSR POS software and the benefits of connecting it to your quick-service restaurant. As a QSR provider, we know everything a proper POS software needs. Our LithosPOS software has the superpower to make managing activities in QSR easier. You can also read our other blogs like The perfect POS Software, Restaurant POS With Online Ordering, Get to Know Your Customer Using POS Software, Software is Changing The Restaurant Business

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Software is Changing The Restaurant Business

Running a restaurant business profitably is difficult, and for a restaurant that has not adopted technology and is backward, it can be very difficult. Whether you’re up for the challenge or not, the software is changing the restaurant industry, and your entire life has already changed. Technology is growing around you without you even realizing it. It has also established great dominion over man.

The advent of technology has greatly benefited businesses. Technology makes most business activities easier today. When it comes to the restaurant industry, it can be seen that the advent of technology has brought great industrial changes.

The big companies already bringing innovations in their businesses based on some such digital transformations. Even though the need for technology in businesses is often questioned, the truth is that technology helps a business move forward efficiently and at the same time it makes business operations easy.

Data you ignored.

You are running a high transaction business, but almost all restaurants implement different solutions from transaction data. Let us examine some facts and examples.

Let us give you facts about the industry.

  • Ignoring loyal members of your business.
  • The software does not integrate with other parts of the business.
  • Usage of email marketing.
  • Customer experience management does not integrate with POS.
  • You are not using the POS system.

When software can coordinate all the business activities and manage them very efficiently, it can help you take your business to another level. So many restaurants believe that technology is essential for

POS system

We know that the old system is still running in your business. There was a POS that was not used properly. It’s always been a cost center for any restaurant, but it’s essential.

Then the tablet comes with POS companies. They copied old solutions and adapted them to tablets, but lost the point, point of sale is a customer-to-business transaction.

Now you have a customer, Samuel, who came to your restaurant and bought something, you can not learn anything about him without a report.

Customer Experience Management

Samuel was invited to provide his feedback, and he did it. However, your customer experience management is not integrated with your POS, so there is no way to know what he ordered. Unless you manually check the data and look up the transaction for that day.

We currently have Samuel who spent some money, gave some feedback, and received a promo offer to redeem in exchange for providing that feedback, but there is no way for customer experience management software to track whether it has been redeemed or not. and if he has redeemed it, there is no way to know the ROI of that offer.

Restaurants Online Ordering Software

A few days later, Samuel ordered some food online from your shop, but you do not know that this is your old customer who came to your shop a few days ago because your online ordering software is not integrated with other parts of the restaurant.

The platform for email marketing

You’re going to send some special offers on an email marketing platform, such as your special dishes, special offers, and combo offers to Samuel. Of course, you do not know who Samuel is, so you blindly send emails and expect them to reach him. Businesses never depend on expectations, that depends on data.

Loyalty program

Now Samuel joins your customer loyalty program, you can target him once a year, you have no previous history of Samuel, it’s completely absurd for you to continue in irrelevant marketing. It is not possible to do business with the doors closed.

What is the point?

As discussed above, the implementation of non-integrated solutions will be negatively affected. With the LithosPOS solution we create an automated profile for each person that comes to your business, 97% regardless of whether they are a loyal member or not.

The moment Rebecca visits the restaurant, we create her profile, and one day she gives her feedback on our service. We already know it is Rebecca, we know all the transaction data displayed in the feedback form, even to ask specific questions about the items she ordered. A few days later, Rebecca ordered some food online from our shop, her transactions are automatically updated on her profile and we know about her likes and dislikes. so with the report, it simplifies marketing to an individual customer of your business, the time she receives an email with her coupon, we are actively looking for her to return to the restaurant and retrieve her coupon. Once the coupon is redeemed, Lithos Platform automatically updates.

Conclusion

It’s time to make a decision, and we think all of this is clear to you. The restaurant is changing its current style and technology is changing the industry. It is essential to defeat the opponent before they can defeat you. Otherwise, you will not last long.

As one of the most important restaurant POS software solutions, LithosPOS offers an innovative loyalty system for your business. We offer you an automated customer profile building system. LithosPOS automatically creates a profile for each customer when they come to your restaurant. You can track your customers and advertise to them properly. We have a very intelligent machine learning and artificial intelligence system to learn over time and become more effective.

You can also read our Blogs such as Restaurant POS With Online Ordering, Get to Know Your Customer Using POS Software, The perfect POS Software, Know About iPad POS Software.

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Restaurant POS with Online Ordering

We aim to give you knowledge that will help you more than just writing a blog on the topic of Restaurant POS with online ordering. We’ve written a blog about the concept of changing the software restaurant industry. We discussed in detail a POS system that has changed as part of technology, and the growth of technology does not end here. The influx of online businesses has created a new dimension in business. At that time, everyone was wondering how to do business online and whether it would be successful. But today it has become the most profitable business. It’s a revolutionary change in restaurants. Today there are very few restaurants that do not use the online ordering platform. Of course, one day they will be enlightened and that day they too will enter this platform.

You may be wondering if the online ordering business is useful just to boast so much.

We need to discuss the reason why you say you should consider an online ordering system.

Why Restaurant POS with online ordering

We are going to discuss 5 main reasons for the online ordering system. Once you read this, you will understand how essential an online ordering system is to your restaurant.

Employees

Employees take the order at a restaurant and check if it is correct so that it takes time for the customer to serve the food they have ordered. Moreover, it will force the employees to spend more time on the smartphone. But ordering food from customers online can solve that problem. Another useful thing is that when the customer places large orders in advance and sets a specific pick-up or delivery time, the employee can pre-order and deliver the food on time.

Increase your sales

Increasing sales is the goal of any restaurant. Since most restaurants focus on their online business, we cannot rule out that one platform. Because your opponent may be making good use of that opportunity. Here we will discuss how the concept of integrated online ordering has affected the growth of your business. It is important to choose a restaurant platform that offers an online ordering service or application to enhance customer service. Providing an easy-to-use and seamless online ordering system will create a better customer experience. It will lead to the growth of your business

Pandemic situation

Restaurants did a lot of business using the online platforms at Covid-19 Pandemic. That’s when we realized the importance of the online ordering business. This is very helpful in not losing closeness with the customers. Users can order food from their home by phone and you can deliver it to their home. You can also do business online in conjunction with online aggregators, which is very helpful in Covid-19 Pandemic. Our article How to implement social distance in a retail store? This is very clearly stated.

Accuracy 

A lot of mistakes can happen when customers order food over the phone, and sometimes employees may not understand their language properly. In such a case, when the customer places his order through an app, the order will be sent directly to a restaurant printer without any misunderstanding or miscommunication. Take an order straight from the printer to prep, thus avoiding inaccuracy and protecting your restaurant from bad reviews and money wastage.

Power of database

The customer is king and the customer is the basis of all business. Therefore, customer data or their email, phone number, etc. are very important. For a restaurant, constant communication with its customers is essential. Food ordering over the phone only gets the customer’s number but when using the online platform it creates an opportunity to capture information such as an email address and use this information to create a database. This database can be used to communicate with customers and encourage them to return to the restaurant via email marketing, loyalty programs, mailing coupons, and more.

Analytics

Once a customer’s database has been created, the customer-based database analytics can be used to track the customer’s ordering patterns along with online ordering services. This will allow you to provide promotions based on what food each customer orders and how often they order. As each customer learns and sends promotions based on their preferences, it is possible to adjust, add or remove menu items based on their ordering preferences, thus increasing their interaction with the restaurant and thereby increasing sales.

Conclusion

Do you think it is very difficult to get a POS system with all the above features? LithosPOS is the best in the industry. The biggest proof of that is that the blog you read is useful to you. Today it is possible to expand an online business as an integrator into an aggregator. With the help of a POS software like LithosPOS you can expand your business with many online aggregators such as Swiggy, Zomato, Talabat, UberEats, Deliveroo and Foodpanda. The topic of online aggregators with POS is discussed in detail in our article POS Software. We hope you find the right software providers for your restaurant.

Each of our blogs will be useful to you as a POS software developer with a lot of experience. You can also read our article The perfect POS Software, Software is changing the restaurant business, Get to Know Your Customer Using POS Software.