Category: Restaurant POS

Any business can only move forward with a clear plan. This is also important to start a cafe business. This is a huge process that goes from research to marketing. If all goes well, it will bring you great success.

In addition to making a profit, it’s much happier for each customer to start their morning with their cafe. It can be the start of a good day for them. If that start is good then, of course, your shop will continue to grow. You need to fill the heart of the coffee drinker rather than fill the stomach.

We’re going to help you become a successful cafe owner. This will enable you to start a cafe business. Let’s start with this article. And we will show you the way to success.

Investigate cafe businesses

Starting a business should be rich in research. It is important to understand how much the competitor has grown in your cafe business. Therefore, the beginning of everything is from the research itself.

The first step is to seek advice from experienced individuals. You need to understand the problems they are facing or the strategy they are implementing.

Who will be your customer when you understand the suggestions of multiple people? Which days of the week are the busiest? And also get an idea of everything about the menu and price points. And make sure your business is different from others.

How should your cafe be

How is it different? What your cafe should look like is more than just a question. You need to be able to attract the customer the moment he enters the store. This can sometimes be with the interior of your shop or the behavior of the staff or the coffee provided. Even this may be due to a smile from you.

You need to create a clear image. What should be in the interior extends from the menu to the dishes served. Also, choose a name that will recognize your shop.

Plan to start a cafe business 

There is a plan behind every success. As mentioned earlier, everything from salt to camphor should be planned. Why list a business plan? This affects the growth of your business. If you have a clear plan, you can decide at every stage of the business, whether it grows or falls. It can be said that it will guide you forward as a guide.

So what should be included in the business plan?

• Here is the answer.
• What is the purpose of the business? What changes need to be made to it at each stage?
• Where do you intend to do business, who are the customers, and who are your competitors?
• Employees and their position
• How to reach your business customers. Powerful marketing strategy
• What are the ways to invest and get funding at the required stages?
• Plan all types of equipment, their cost, interior, etc.
• Expect profit and loss. That’s it.
• Choose the most suitable place for the shop.
• Understand legal processes such as business licenses.

Choose a location to start a cafe business

Business location is one of the things mentioned in previous business plans. Where are you going to set up your shop? It depends on a lot of things. The fact is that it directly affects the growth of the business.

• Determine the location based on these points.
• Is there space for users to park their vehicles?
• How many people live within the selected location limits?
• Is the location visible enough?
• What kind of things does the local community like to do?
• Do you have competitors in the selected location?
• Is there enough traffic to keep your cafe running?
• Are the people around your cafe nice?
• Make sure you can afford to rent a room or space.
• Understand the details of the retail lease

Remember that you are going to spend more time in the place you are going to select. So make a very careful decision.

Equipment to start a cafe business

Equipment plays an important role in speeding up your cafe. The customer who arrives at the cafe enjoys your tea. That is his goal. But waiting too long for a cup of tea is too bad. Your goal should be to give him the service he needs as soon as possible.

There are plenty of tips to speed up cafe operations. The point-of-sale system is an integral part of it. Because it takes over all the functions of your cafe from the QR code menu.

How can a point of sale system help your cafe?

• KOT – Get your orders to the kitchen in a flash with a KOT display or station printers
• Kitchen display system – it is a digital order viewer. This system replaces handwritten or verbal tickets and reduces human errors
• Waiter app – The waiters take table ordering from their smartphones or tablets. and it sends into the kitchen in sync with the point of sale
• KIOSK – This is a computer terminal. It can also be placed in front of the shop. and the customer can order food without the help of servers.
• Integrated payment systems – Different payment partners can be integrated with point-of-sale software. 
• Item modifiers – This feature help you to edit, and modify an existing dish in your menu according to customer choice
• Discounts and Loyalty – There are multiple ways to personalize the rewards to keep your best customers coming back
• Printed or electronic receipts – Give the receipt to guests in a way they prefer, printed, or sent to an email/SMS.
• inventory control– manage your inventory with software
• Manage multiple locations – Multiple businesses can be managed through a smartphone, iPad, or Windows.

In short, Point of Sale is an integral part of your business. You also need to invest in mixers, refrigerators, dishwashers, etc. There are many installment options available today if you can’t afford to pay immediately. Many companies offer this option and they can be approached if you need to.

Supplies for your cafe

For a cafe, many products have to rely on suppliers. You will have to approach many suppliers for many items like milk and coffee, napkins, teapot, syrups, etc. Finding suppliers is a big job. This is because suppliers are associated with your business in the long run. Therefore, try to find the best service provider.

The menu of your cafe

As mentioned earlier, how is your cafe different from the others? This is a fact that should be considered rather than questioned. Everyone is trying to bring innovation to the business.

It is important to look good on your menu. This should give the customer a new experience. Also, make sure your menu is rich with different photos and designs.

But for many reasons, restaurants and cafes are very difficult to do with the menu. Let us first see what they are. Then we can discuss an alternative.

The problem cafe owners face in terms of menu

• Nothing different from other cafes
• no increase in ordering value
• Updating the menu from time to time is expensive
• Communicating with the customer to take the order from time to time is very risky in pandemic situations
• the menu can only include an Item name a photo, and a brief description
• Limitations in designing a menu
• Menu changes consistently, so the printing cost is a huge expense
• The menu is quickly torn or the quality of the paper is lost

But the QR code menu overcame all these problems. This was a boon to the restaurant and cafe businesses. The QR code menu is digital. that customers enter into the menu by scanning a QR code with their smartphone.

Let’s see how the QR code menu can help restaurants and cafes.

• Studies confirm that customers who use the QR code menu receive more orders. Compared to printed or casual menus.
• Minimize face-to-face contact between customers and staff in pandemic situations.
• Modifications can be made digitally using the QR code menu which is inexpensive
• Multiple photos of each product, its descriptions, reviews, and popular items can be displayed
• The customer ordered the item themselves. So there is no possibility of other misunderstandings in order.
• Customers may give customer data such as their email and phone number when accessing the QR code menu. It can be used for promotional purposes.
• There are no limits to menu design, you can design your menu and create a better customer experience.
• You can control the menu from anywhere in the shop
• This will be a new experience for the customer
• Make customers feel that your shop is adopting the latest technologies. There will be more business.

Technologically this is the greatest way to prove that your shop is far ahead of others.

Who are your employees?

What to do to fill the heart of the eater. Of course, it depends on the taste of the food and the behavior of the staff. It all ends with the question of who your employees are. Because customer satisfaction depends on how the employee approaches the customer.

The thing you need to pay attention to is how much delicious food your juice maker or sandwich maker cooks. Because people are always looking for delicious food. If yours stands out from your competitors. it will make customers feel better and increase your sales. So keep this in mind when hiring chefs.

Your employees must be willing to treat customers well. This is another reason for customer satisfaction. Sometimes your small smile on the customer is enough to become your regular customer.
So you need to have a clear idea of who your employees are, what their position is, and their salary. Or it may lead you to a variety of misconceptions.

How do you market your cafe?

There are many innovative ways of marketing today. Digital marketing is at the forefront of that. Instagram, Facebook, Ticktock, Twitter. etc. You can use social media for marketing purposes. You can build your community and attract people to it. This is a very useful man to bring to the people everything that happens in your cafe. Engage customers with videos, quizzes, images, and polls. etc.

Google My Business Listing Be The First Step To Digital Marketing. Visiting your service on Google and showing off your business will get you more business. It is also very helpful for customers to make direct calls, view map directions, and increase traffic to the website.

Plus you can do paid promotions on social media. It can be used to increase website traffic, reach more people and generate more sales. But Google is good at getting high-quality leads. Because when customers are looking for what they want, seeing your service will lead to business growth. You can use Google ads. You can also go for SEO (search engine optimization) to get organic traffic to your website. Remember that traditional marketing is also good

Let’s start a cafe business.

You are talented. and ready to start a cafe business with 100% confidence. You understand everything. Discussed above are our experiences as a result of research and tips on starting a cafe business.

You can also read our blog Food Truck POS and know your customer using POS software

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How can restaurant POS software help you? The customer is king. No business can thrive without a customer. The customer always approaches you for a solution to his problem. It depends on what kind of service each business provides. In the case of restaurants, they can fill the minds and stomachs of the hungry alike. This is one of the most lucrative businesses.But the most important thing is to run the business profitably. Because you can only grow your business to another level if you make  profit. This is what affects the growth of all businesses. Of course you may have the question of how to maximize profits. The most important thing in maximizing profits is your ability to manage the business.

Have you ever thought that you can control your business at your fingertips? Of course it is difficult for the average person to fully manage a restaurant. It covers everything from employee management to business reporting. This all-encompassing software is called Point of Sale. The new cloud-based Point of sale (POS) is very different from the old system. We all know that cloud based POS is useful for many reasons. The biggest difference is that everything is stored in the cloud. 

We have something to say. You realize that today’s POS system is different from the old one. There have been a lot of innovations in its look and features during this 2022 period. But it is very important to find the right POS. This is because the services provided by each POS provider are different in the point of sale industry. Especially when choosing a system for restaurants.

The Perfect POS system for Restaurants

The perfect POS system for Restaurants includes these

• It should be Cloud Based
• Device Compatibility
• It will also work in Offline mode
• wide range of integrated payments

Cloud Based Restaurant POS

As mentioned earlier, this is a cloud based POS. Unlike the old Legacy POS, the cloud system is in a storage space that we cannot touch.

The biggest drawback of the legacy POS system is Physically Possible Accidents. Data collected by the POS system may be burned in the event of a fire.

It requires a lot of space to set up. You are required to find a particular place. Because the POS system is so large, it’s like hiding your staff behind a large hardware. And it is very expensive.

Cloud-based restaurant POS software stores data on a server. With an internet connection, you can access the server from anywhere. The Internet can help you control your business or manage data in real-time, no matter how far away you are from the store. It is also much safer than the traditional system

Device Compatibility

Are you using any POS hardware or implementing a new system? However, Device Compatibility is an important factor. POS hardware is very expensive. Having a system that you can use on your smartphone or desktop and manage your business can be very helpful. I am talking about the POS system which is All Device Compatibility.

Restaurant POS works well on iPad, PC, Android phone tablets, and traditional and modern POS terminals. But it is important to choose such a service provider. Not all POS providers are required to provide such a feature. When selecting, make sure the service provider includes this feature. 

Why Android POS

Inexpensive hardware A variety of hardware, software options, portable and Google products are what make Android Restaurant POS great.

Why iPad POS

Apple’s product, security and performance are what make the iPad Restaurant POS better.

Today, there is no one who does not use a smartphone. If there is a supported POS for all hardware, there is no problem with hardware availability.

It will also work in Offline mode

Now we have the internet everywhere. But sometimes the internet crashes. The POS system needs to work well for a restaurant. Stopping the POS system before the customer pays at the billing counter is a big problem. 

But the current POS system is very different. Restaurant POS software can be run in offline mode without the help of the internet. LithosPOS runs both online and offline mode, and the data is synced instantly after the internet connection is restored. Run offline, exactly as you do online

Wide range of integrated payments

Your customer digitally is at the forefront. When a customer intends to make a payment it should be completed very quickly. Especially in this corona pandemic situation, it’s safer to use contactless payment methods. such as ‘tap-and-go’ cards rather than currency.

Try accepting payment choices like credit cards, Google Pay and PhonePay. Because if the customer asks for those payment methods you can give them. In the UK they are using payment options like SumUp. Square, PayPal, Stripe, and SumUp are available in the United States. but in India, they are using payment partners like PhonePe, Mosambee, UPI, Pine Labs, and Swipe. 

Several payment partners are trying to use it based on your country.

Many businesses have launched QR code payment systems that enable customers to make payments directly from the table where they sit.

Features of good restaurant POS software

• Kitchen Display System
• waiter app
• KOT (Kitchen order ticket)
• KIOSK(Kommunikasjon Integrert Offentlig ServiceKontor)
• Online ordering
• Aggregatory integration

Kitchen Display System

the kitchen display system is a digital screen. that displays order tickets connected to your restaurant’s point of sale system. This system replaces handwritten or verbal tickets and minimizes human errors. all monitoring the time it takes to make each meal. You want to verify if you are missing out on this great opportunity. Moreover, the kitchen display system(KDS) can benefit your company.

Waiter app

technology has become more significant in our businesses. Restaurants are implementing very significant technology into the business. 

The waiter app is one of the most advanced technologies. There are so many restaurants that have already implemented the waiter app. A restaurant waiter app is smarter than table management. The captain/waiters take table ordering from smartphones or tablets. and send it into the kitchen in sync with the POS system. It increases the performance of the restaurant. Moreover, the software helps the customers to take orders from an updated QR code menu, and can cancel orders.

The waiter app can also prevent the mistakes of bad handwriting. misunderstanding among customers, and misplacing the orders between waiter and cook.

KOT (Kitchen order ticket)

A kitchen order ticket is one of the main features of the POS system. KOT is a short word for a kitchen order ticket. The KOT application basically includes details related to the table number, waiter’s name, date, time, items ordered, and volume. This is a written report that is transferred to the kitchen and billing section. KOT is provided by the food service staff who inform the kitchen staff of the guest’s meal schedule.

KIOSK(Kommunikasjon Integrert Offentlig Service Kontor)

The KIOSK is one of the systems with innovative technology. in the case of restaurants, the KIOSK system has an important purpose. Restaurant KIOSK: A standard KIOSK is a touchscreen or computer/tablet that intends to help restaurant visitors/customers place an order without any standard help. Moreover, it is a new way to order food in restaurants.

Online ordering

The restaurant ordering system enables restaurants to receive orders from customers.

The fact is that online ordering will influence their business to expand. With today’s technology, furthermore, customers can buy food from home. without going to the restaurant.

Aggregatory integration

In the current world, there are many changing ideas to take orders from a restaurant. Going to a hotel, placing orders, having food, or paying by card or cash is no simple process. Various online aggregators are available. like Swiggy, Zomato, Talabat, UberEats, Deliveroo, Foodpanda, etc. With the increase of online aggregators, the payment method is also on the rise. Cash on delivery, online cash payment, PayTm payment, etc. making Combining the month’s end statements rather tricky as well. That’s where Torque Systems’ new integrations for the Point of Sale Software come in.

Time to choose restaurant POS software

Here’s talking about restaurant POS software that you should use by 2022. Our article is a perfect example of what a proper POS should look like. You can choose. We hope you will consider our Lithospos software.

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Why do you need a QR code menu for your restaurant? we are excited to talk about the QR code menu for contactless ordering. Can you believe that 52% of restaurants in the US have already switched to QR code menus? they believe that by using QR codes they can simplify and offer a premium customer experience.

As a restaurant owner, what have you done to grow your business? But the relevant question is what has been done to penetrate it in this digital age.

It is very important to stay updated. That means being updated. Everything that influences the growth of a business is innovation. So if you have an innovative competitor, he will get more benefits from the business. Because businesses in the digital world will have to rely on technology.

Let’s move on to that point. In this article, we are going to discuss the need for a QR code menu in restaurants

In our research, we found that most people don’t know about the QR code menu. Here we discuss everything you need to know about the use of QR codes.

Contents were are going to discuss in this blog

• What is the QR code menu?
• How does the QR Code ordering system work?
• Benefits of a QR Code Menu

The QR code menu

What is the QR code menu?

We can say the QR Code menu is a digital menu. that diners can access through their smartphones after scanning a QR code. The most important advantage is that the customer can order items without the help of a server.

It is more convenient for the customer as it is more flexible with orders. The problem with the QR code menu is that all customers must be smartphone users. But we can say that this is an amazing invention in the restaurant industry. We have a lot to discuss in this article, so let’s get to the point.

How does the QR Code ordering system work?

With the help of POS software, you can automate your ordering process. When a customer placed an order by using the QR code menu the order will be directly transferred to POS and kitchen.

Customer likes to get freedom on their orders. They would like to make orders and pay themselves. So generate and print your QR code menu, and place it on the table. Then customer can access the menu by using their mobile device.

It is a digital menu so the customer can understand each item clearly. Digital menus can add multiple photos of each item. So the customer no need to rely on waiters. Customers can also mention their prefernces on orders.

When customer plce an order the order will transfer to the kitchen and POS. So th POS record every orders and details. kitchen order ticket (KOT) will be visible on KDS screen.

Chef prepare food without any delay and server delivering the food to customer at the right time.

Benefits of a QR Code Menu

When compared to printed menu, digital menu has so many benefits. Especially if you are consistantly changing your menu. Let us discuss the advantages of the QR Code menu.

Increase ordering value

Studies show that getting more orders from customers who use the QR code menu when compared to printed menus.

That is human psychology. The customer feels flexible when they order themselves.

Let us explain this with an example: Two restaurants are called X and Y. Restaurant X is only using a printed menu. Suppose a customer named Zack comes to a restaurant called X. The server immediately approaches him to place an order. Zack feels pressured to make a quick decision, and he orders an item from the menu.

Now think about a restaurant called Y they use a QR code menu. A customer called Roy came to the restaurant and ordered an item through his smartphone. He doesn’t feel under pressure to decide and is more at ease adding more menu items. He will order more items.

It is psychology You can increase your average order value by up to 40%

Employee and customer contact in pandemic situations.

We know how much devastation the Covid Pandemic has wreaked on every country. We need to be safe in pandemic situations. As a restaurant owner, you are responsible for the safety of customers and employees. You need to think about how you can bring social distancing into your restaurant.

Communicating with the customer to take the order from time to time is very risky. The first step is to cut the face-to-face transactions between the customer and the staff.

Digital menus can be used for this. Customer orders are placed and delivered to the kitchen display system with the help of POS software.

All they (servers) have to do is approach the customer to serve the food. This is the only time customers and servers face each other. You need to set an example for others during this time of the covid pandemic. Let’s fight together against covid-19.

Menu changes

Menus are always changing. You need to make changes according to the availability of each dish.

Think printing a menu that changes from day to day is a big deal. Printing is also costly.

If no changes are being made to the menu. the customer will be disappointed to hear that the item is not available at the time of ordering.

Let’s see what the solution is.

The QR code menu or digital menu allows you to add and remove items to your menu in real-time. you can change items, images, prices, etc.

There are no printing costs. any changes you can make from an iPad, Android, or any other device. It’s faster and easier.

Even if you are away from the restaurant, you can access the cloud and make changes to the menu.

Better menu

For restaurants that use a printed menu. There are so many limitations. You can only add a limited number of items and details (names, descriptions, images, etc.)

For example, suppose you add an item, a burger, to your menu. Ofcourse, you can’t show multiple photos of the burger in it. And you cannot include all the descriptions of the burger except to give a small description of it.

I know you are curious to know how the QR code menu works best from this.

It is a good idea for the customer to see many photos of the item on the menu and learn more about it.

By using the digital menu, you can give different photos of the burger. Showcase your items to customers with multiple images with more content. so that the customer can know about the item and order without the help of a server.

Chance of misunderstanding

A misunderstanding between the customer and the server can hurt you. Passing customer orders accurately to the kitchen is very difficult. Especially if you are using paper KOT it may get torn or the chef may not understand the order given by the server.

When the customer does not receive the ordered food, it causes dissatisfaction in the customer.

Mistakes are human nature. But it is very important to take precautions to avoid mistakes.

All this is due to the use of the printed menu. But the QR code menu overcomes all such problems. Customers order items via their smartphones according to their preferences and transfer them to KDS (kitchen display system). There is no way to misunderstand.

Menu design

I mentioned earlier about human psychology. The fact is that it is very important in the restaurant business.

Be sure to fill the belly and heart of those who eat. Not just the food served but also the visual experience is very important.

A customer entering a restaurant will notice your interior first. After that, their main focus will be on the menu.

The digital menu gives a new experience. It is more attractive with UX designs. When the menu is rich with different colors and photos, of course, this will give the customer a new experience.

Do not waste time

The fact is that in this digital age no one has time. For a quick-service restaurant, they need to serve food without disappointing the customer. They do not like to wait too long for food.

For example: in a busy restaurant, the servers may be busy with order taking, order transferring to the kitchen, food serving, and billings.

The problem here is that customers are not getting the attention that they expect. It will frustrate their minds.

With the QR code ordering system, you don’t have to worry about the customers. The customer will place an order by scanning the QR code. They can scan the QR code with their smartphone and order the food of their choice. All the staff has to do is serve the food. Isn’t this a golden solution?

Use the data

Business data is really important. If you properly use it, you can grow your business. The importance of data in this 2022 period is so important. Today, a lot of businesses are advertising through social media and other email platforms.

Think Advertising is a must-have for any business promoting any product or service. If you have the right audience or audience information. you can target your audience through organic methods without having to pay.

For example:, a customer named Roy comes to the restaurant. When he starts ordering with the QR code menu, he sees the option to link to his Instagram, Facebook, or Gmail. He immediately links to any of them. An account named Roy will be created using POS software.

If it is linked to his Instagram you can share your promotional activities through it. If the link is an email, you can be promoted via email. Instead of targeting those who are not your audience. Target based on the data that you have. Save time and money.

You can bring information about your new dishes to customers. and keep in touch with the customer even outside of the business. It’s really helpful.

You are ready to choose

Very lucky to have everything under one umbrella. Of course, you are able to select a QR code system.

Make sure you are updated in business. technology is getting more by using it you can simplify your business operations. We had to write this article because we understand the problems you are facing.

Of course, you are ready to choose. Our restaurant POS system includes all the above points. This article you read is from one of the leading POS system providers in the industry. We are sure you will make the right choice. There are no proper service providers other than us.

• Why you Need a Restaurant Management System in 2021
• How Restaurant POS Software Can Help You Streamline Your Operations In 2021
• QR Code menu for Contactless Restaurant Orderings

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Bakery is a very lucrative business. At the same time managing  a business is very difficult. You need bakery management software that can provide the best customer experience and manage your entire business. It is our responsibility to assist you as the best bakery POS provider. We need to discuss what innovations a bakery can bring as part of the growth of technology. We need to examine how a POS system affects your shop. In this article, we will include some of the knowledge gained as a result of our research.

An excellent POS system includes several features such as barcode management and inventory tracking. It forces you to choose the right POS from the realization that it is all about your business

Let’s take a look at what are the features of the best bakery POS

Data report

• It is Everything, Data is essential for the smooth running of a business. Data means business reports, which can be used to understand the sales of each day, week and month, and which items are more likely to be sold with the help of a very clear report. 

• For a large bakery, the business cannot be analyzed without the help of a report. You can categorize the best-selling and lowest-selling items and prep the items accordingly. Not every day is the same. Understand the extra days of sales and make preparations accordingly. This will help you increase the sales of your business and prevent losses. so you need to invest in an effective POS system.

Manage Business

• Bakery owners can obtain better control over the items that are cooked, delivered, and wasted until the finished product is out for sale. Stocks can be managed with the help of comprehensive POS software while managing multiple outlets. Acceptable and payable bills are stored in the central kitchen module. This helps to analyze your accounts and improve your managing efficiency.

Inventory management

• Managing inventory is a very difficult task. With the help of the best bakery POS software, you can know all the stocks in your bakery and which ones to use first. The idea of ​​a bakery using up existing stock first needs to be foiled.

• Conducting inventory inspections at the beginning and end of the day gives them a better idea of ​​the consumption of raw materials. Then they can learn how to use them properly. It shows how much raw material will be needed and what raw materials will be needed on which days. In addition, POS software needs to be able to notify you of shortfalls and additions to raw materials. Bakery POS plays an important role in reducing waste and preventing overall food costs.

Learn more: Inventory Management Software

Online business

• You can grow your bakery business with the help of online ordering. This will be possible with the help of an integrated online POS. Today there are many aggregators like Swiggy, Zomato, Talabat, UberEats, Deliveroo, Foodpanda, etc, an aggregator integrated POS enables aggregator integration for your online business.

• When the customer orders online, the order will automatically arrive at the bakery and the food will be prepped and delivered quickly.

Barcode 

• The need for a barcode is great for a bakery. Barcodes are very helpful to facilitate customer payments and increase efficiency. You can integrate PhonePe, Mosambee, UPI, Pine labs, mSwipe, SumUp, Square, PayPal, Stripe, MTN Momo payment partners with POS software based on your customers. So customers can make payments very quickly. Moreover, it can eliminate the possibility of human errors.

Conclusion

Can’t conclude, because the benefits of Bakery POS software are limitless. Can’t conclude, because the benefits of Bakery POS software are limitless. As a bakery owner, you need to choose a powerful POS system for the proper running of the business. I hope you can read this article and understand the specifics of a bakery POS.

You can also read our other blogs like Restaurant POS With Online Ordering, Get to Know Your Customer. Using POS Software, Know About iPad POS Software, Choose the best retail POS system.

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The rise of technology has brought about amazing transformations in the restaurant industry. The quest for technologies to streamline the management system of a restaurant is now complete. The traditional practice of writing the names of dishes on small pieces of paper and handing them to the kitchen counter has become outdated. Instead, the advent of technology has revolutionized this process. Now, kitchen order tickets(KOT) are quickly generated and seamlessly transferred to kitchen display systems that are installed within the kitchen.

Implementing digital Kitchen Order Ticket (KOT) systems is proven to significantly reduce order errors. On average, restaurants that switch from manual handwritten orders to digital KOT systems report a substantial 60-80% reduction in order mistakes. In this blog, we will dive into everything you need to know about the kitchen order ticket.

What is KOT (kitchen order ticket)

A kitchen order ticket is a concise record of a customer’s order, generated through a point of sale (POS) system. When customers make an order online or give orders to the server, the order ticket will be transferred to POS and the kitchen. The ticket contains essential details such as the dishes, quantities, and other special instructions for the kitchen staff.

The kitchen staff can see the orders on the kitchen display screen(KDS). After preparing the dish as per the KOT prescription, the chef informs the servers to serve the food.

It helps you to keep strong communication and coordination between the front-of-house and back-of-house operations. and that leads to streamlining the order fulfillment process, enhancing efficiency, and facilitating accurate and timely preparation of meals.

How does digital KOT work?

Using digital KOT makes your restaurant operations simple and structured like this.

• Enables waitstaff to take orders digitally.
• Displays orders in the kitchen for preparation.
• Facilitates order tracking, preparation, and billing, enhancing efficiency and accuracy in restaurants.

Traditional method

The old KOT system was quite different from the new KOT system. It involved a lengthy process where order details were taken manually and written on paper. This method had several drawbacks compared to the new system, including the risk of paper tearing and a higher chance of human errors.

One of the main issues with the old KOT system is that each order ticket required three copies.

1. Takes orders and delivers tickets to the kitchen.

2. The cashier receives a second copy of the KOT to create a customer and restaurant copy of the bill for storing tickets for auditing and other record purposes.

3. The third is that the servers are waiting for tickets. The ticket will be torn after the quote details are given in detail to the main system.

Comparison between traditional KOT system and new KOT system

Let’s find the difference between the modern KOT system(digital KOT system) and the traditional KOT system(paper KOT system).

However, the table shows that digital KOT is much better and more efficient when compared to paper KOTs.

The main reasons why everyone stopped using paper KOT

Let’s examine why everybody is stopped using paper kitchen order tickets from restaurants.

Waste of time and doubles work

Managing with paper KOT takes a lot of time to process orders. It is very difficult for the servers to walk around punching every order into the kitchen. Also, it is very difficult for a chef because handwriting leads to misunderstandings and the chef needs to cross-check it. It wastes a lot of time.

Occurring errors 

The servers are always busy. When the servers are busy taking orders from the customer and delivering it to the kitchen, there are so many chances for human errors. The chef will cook the dish as prescribed in KOT. It leads to inefficiency in orders and customer dissatisfaction.

Managing activities

No business can thrive without proper management. When it comes to restaurants, it can take a long time to deliver copies of the KOT 3 tickets we discussed earlier to authorized persons. Also, the paper order ticket does not include any information like who is cooking. So this will adversely affect the managing function of the restaurant.

Misunderstanding

Mistakes are human instinct. Not all papers the server writes need to be clean or the chef does not need to understand everything he writes in the paper KOT. There are a lot of possibilities out there for miss understanding.

It is also challenging for a cook to prepare an item based on assumptions. Therefore, the cook often needs to approach the server for clarification on each order.

Environment 

Paper KOT negatively affects the environment. Daily usage of paper leads to excessive paper waste. Restaurants can aim to reduce paper use and take the initiative to protect the environment.

Benefits of digital KOT

Digital KOTs are fast and accurate. The system is structured to simplify and efficient fulfillment of order processing. Let’s look at the benefits of a KOT.

Save time

Saving time is one of the most important benefits. Digital KOTs speed up kitchen order processing, reducing preparation time by 20-30% for quicker customer service. Servers do not have to go to punch every order into the kitchen as before. You can place orders in the kitchen from anywhere in the restaurant. In addition, order time can be viewed on the system with the help of POS software and incoming orders can be prioritized.

Staff efficiency

The responsibilities of the staff are properly defined and the staff acts only according to their positions. The new KOT system has clearer communication between staff than ever before. Once the dishes are prepared in the kitchen, the waiters are notified and it is served to the customer very efficiently. Efficient separation of processes without confusion or repetition.

Reduces wastage

All orders will place in the server kitchen can be viewed in the KDS. This protects the food from overcooking and reduces wastage. The server records the orders on a POS handheld device instead of writing them on paper. It’s connected to the KDS system.

Sales and expenses

You can save 10-15% on operational costs by reducing food wastage and enhancing kitchen efficiency. These include the cost of purchasing paper for writing, kitchen order printing, and printed receipts. It all comes to an end with the advent of POS software.

It also helps in reducing the rising labor costs. You can manage your order-taking operations with a very limited number of employees.

Conclusion

Digital KOT simplifies one of the most important yet difficult-to-manage operations in a restaurant. Through this, an effective management system will be developed and a good team will be developed.

Investing in technology was a must to grow a successful restaurateur. You can automate many of your business operations with technology like self-ordering kiosks, and digital payment. While your competitor is using such technology in his business, you also need to try such ways to stay ahead in the restaurant industry. And it also helps you to give new experiences to your customers.

FAQ

What is KOT (kitchen order ticket)?

A kitchen order ticket is a concise record of a customer’s order, generated through a point of sale (POS) system. When customers make an order online or give orders to the server, the order ticket will be transferred to POS and the kitchen. The ticket contains essential details such as the dishes, quantities, and other special instructions for the kitchen staff.

How does KOT work in a restaurant?

Waiter taking orders from the customers or the customer placing orders online or at self-ordering kiosks. The orders pass (digital KOT) to POS and KDS(kitchen display screen). chef cooks the food as prescribed in the KOT. server delivering the food.

What are the benefits of using digital kitchen order tickets?

It helps you to improve order accuracy, faster order processing, and reduce communication and human errors, track and analyze order data. However, it enables a streamlined workflow.

Are digital kitchen order tickets cost-effective?

It helps to reduce errors, improve efficiency, and optimize workflows, it can lead to savings in labor costs, increased customer satisfaction, and potentially higher revenue.

Can digital kitchen order tickets help with order tracking and analytics?

Yes, it allows you to track orders, monitor preparation times, and provide detailed analytics and reports. That can be used to take data-oriented decisions.

Can digital kitchen order tickets integrate with other restaurant systems?

Yes, you can integrate it with various restaurant systems such as point of sale systems, kitchen display systems(KDS), and inventory management software. It facilitates seamless communication and helps to keep all of your business operations.

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