customer satisfaction tips you should know in 2021 | Lithospos
Happy customers Happy business is the desire of any business owner. A customer satisfaction strategy is essential for the success of the business. Customer happiness is the success of your business. The customer is happy when you meet their needs at the highest level. The customer is the king, and the main goal is customer satisfaction in the business. Also, a customer satisfaction survey is a good way to check your current performance.
Customer satisfaction strategy
Whether you are the owner of a restaurant, a retail store or any business, a clear customer satisfaction strategy is essential for effective customer satisfaction. You can plan, before sales, during sales, and after-sales and prepare the strategies you need to adopt at each stage.
First, you need to understand who the customers you care about are, their financial status, behavior, and lifestyle. This will help you to understand what product they expect from you when they come to the store. You can also set prices for products or services based on their lifestyle or income.
Meeting Customer Problems.
Know the general product or service that your customer needs. Understand their problems and then list how your product or service solves those problems. This is one of the most important parts of the customer satisfaction strategy.
Competitor and Market Study
There will be a competitor to the services or products you intend to provide. They can be a big brand. When you market your brand one day, it may not succeed.
That’s where market studies and competitive learning come in handy. Research all the marketing methods that the competitor is using and the problems they are facing and all the methods they have overcome. Change different marketing methods and product quality by focusing on your specifics.
Offer substitute product
You can offer multiple solutions to customer pain points. For example, if your product is biscuits, you can market different products for diabetics, such as sugar-free and cream biscuits. different products for various purposes. Find different pain points that can be solved for your product or service.
Train your staff in customer service
It is essential to train your employees. Provide training on how to treat the customer and understand their preferences. In addition, you can understand and teach the questions that the customer may ask.
How your employees treat customers is the biggest part of your customer satisfaction strategy. Always invite customers with a smile.
Be an example
You need to be a role model for employees rather than a business owner. You should always be there to help when the customer needs you. and become a role model for employees when you see them working among employees.
Also, having your presence always in your store will help employees make their work more efficient.
Thank you.
Good words always give positive thoughts to customers. Always remember to thank customers who have visited your store. The customer will be happy when they wish you a good day.
Always tell employees to say good greetings to the customer. Treat customers with respect. Remember, not all customers are the same. Treat everyone happy. Also, give them offers and discounts that will help attract customers back to the shop. This is one of the most important tips in customer satisfaction strategy.
Asking for feedback
When you receive customer feedback, suggestions, and complaints, you can find out if the customer is satisfied with your current performance. Getting the changes you need to make in your business from the customer will increase the efficiency of your business.
A box can be placed in the store for the customer to deposit feedback. Add paper and pen to write their suggestions. They can also post their valuable feedback on your website and Google My Business. You will also receive customer contact details when providing feedback.
How feedback is received is used and is an important part of the customer satisfaction strategy. Consider customer sustainability that needs to be brought into the business using the feedback received. also, categorize satisfied customers and unsatisfactory ones.
Consider the needs of the dissatisfied customer. solve it if you can address their needs. If they want discounts like offers, you can send offers to their phone or miles. Feedback also helps you get to know your loyal customers.
Convince them that you have considered their feedback. You should be able to bring the changes they want the next time they come to your store. It will increase their closeness to your business. you can also get different ideas from them.
A customer satisfaction strategy is one of the most important things in business. It will be easier for you if you find your loyal customers with the help of point of sale (POS) software. It creates a profile for each buyer that includes their name, contact details, and their purchase history.
Get to know your loyal customers and give them various discounts. How simple. Of course, the growth of technology helps businesses in every way.
Today there are very few people who do not use social media. By 2021, 4.48 billion users worldwide will be using social media. Online presence has become an integral part of humanity. Therefore, using them for business will be 100% successful. Today, restaurant online presence is compulsory.
Having an online presence will increase your customer retention and sales. The biggest example of this is the shift from customers to online ordering.
keep reading
Some tips to Achieve Your Restaurant Online Presence
You can now increase the online presence of your restaurant. If using the right tips.
Social media
As mentioned earlier, social media is used by 4.48 billion users worldwide. so social media can increase your restaurant’s online presence. Let’s take a look at how restaurants can use social media.
These are the social media commonly used by the restaurant industry.
Facebook
YouTube
Twitter
Instagram
Pinterest
Instagram
You can start a page on Facebook and Instagram in the name of your restaurant. This will allow you to upload pictures and videos of your restaurant and let customers know about your new offers, resources, and services.
Stories are vertical photos or videos that disappear 24 hours after being posted on Instagram. You can leave comments and polls on the story to understand the ideas and needs of the customers. Stories can engage customers and create your own Instagram account Growth.
Instagram Features
Stories
increase your restaurant online presence with Instagram stories | Lithospos
Here are some ideas that will help you share your Instagram stories
Use polls
Share your restaurant’s creative pictures and videos
Share behind the scenes.
Make videos with your customers and post on stories and tag those customers.
Get personal with the audience
Ask them personal questions
Run quizzes and games
Make educational videos
Host giveaways
Upload at least 1 story a day. Post at least 3 – 6 stories a day.
Feed
The Instagram feed is your main Instagram profile, you can upload photos and videos you post there. These feeds show up in your followers’ feeds and follow any hashtags you use in your post
increase your restaurant online presence with Instagram feed | Lithospos
You can try different formats in the feed
Carousels
Reel shares
IGTV Shares
Single pages
Instagram Reels
Instagram reels are short videos that can create and share engagement.
increase your restaurant online presence with Instagram reels | Lithospos
Reels ideas that your restaurant can implement to boost sales
Don’t make it too long
Inspire your cooking style
Make it entertaining
Use viral music
Do follow Instagram community guidelines
Make challenges
IGTV
Instagram IGTV lets you share longer videos.
increase your restaurant online presence with Instagram IGTV | Lithospos
IGTV ideas that your restaurant can implement to boost sales
Answer the Questions Your Followers Have Asked (Q & A Videos)
By 2021, Facebook will have 2.85 billion monthly active users worldwide. Facebook is great for restaurants. In addition to paid advertising as you do on Instagram above, you can also do organic tactics for your online presence.
Why Facebook for your restaurant
Facebook is a social networking site
Facebook is not free, but you will get millions of target audiences from Facebook because Facebook is a social networking site. Surely you can turn them into your potential customers
Information sharing
Sharing is possible because Facebook is a social network site. You can share photos, events, offers, and the location of your business so that customers can see it and you can get the business.
Interactive
Facebook is easier to manage and personalize when compared to a website.
Personal touch with customers
Facebook allows you to stay in touch with your customers. During the various quizzes and quizzes, you can ask the opinions of the customers and keep in good touch with them.
Website traffic
If your restaurant has a website you can bring traffic to it. Customers can post the link on the website and visit the website. This will help increase the traffic to your blog.
YouTube
YouTube is a video-sharing network. You can create a channel and upload your restaurant videos. Users can view, like, share and subscribe. And you will be rewarded from YouTube. and this will increase your restaurant’s online presence.
Pinterest
Pinterest is very suitable for restaurants because it is a visual discovery engine. You will find inspiring recipes, home and style inspiration, and more ideas. When you find Pins you love, save them to boards to keep your ideas designed and easy to find. and this will increase your restaurant’s online presence.
Google My Business
Google My Business – Helps customers find your business address, opening hours, phone number, and your pictures. Listing on Google My Business is the first step in your online presence. Because getting your business done is very beneficial to the person who is looking for your services. and this will increase your restaurant’s online presence.
Benefits of Google My Business
Cost-Effective
Visibility on Google Search & Maps
Upload Posts, Like Videos Images, Etc.
Messaging with the customer is possible.
Customers can see the opening and closing time
can give website Link
Menus now available for Restaurants GMBs
Directories
When people research restaurants online they rely on different restaurant listing directories. So add your pictures, reviews, and contact details to similar sites. and this will increase your restaurant’s online presence.
List of top restaurant listing directories
tripadvisor.com
opentable.com
zomato.com
grubhub.com
happycow.net
delivery.com
Online ordering
Third-party integration is possible through Lithospos. You do not even need your delivery platform as there are many third parties available like Zomato, Swiggy, Uber Eats, Talabat, etc.
Third-party integration is also a way for you to increase sales. It also helps to enhance your brand image. and This will
Third-party integration is also a way for you to increase sales. It also helps to enhance your brand image.
The iPad POS system is very different from the traditional billing system. The point-of-sale software is indispensable for restaurants. Technology is trying to make it easier for all of us. Technology like iPad POS, Android POS software are the main examples.
An intelligent POS software is essential as there are constantly changing expectations in the dining habits of diners. And it’s worth your long-term investment and increse your table turnover.
An iPad POS system helps your restaurant in many ways. For smaller restaurants, cafes, food trucks/courts, ice cream shops, and other small food outlets (QSR), the iPad POS software makes up for every shortfall. In addition to restaurants, the aviation, healthcare, and retail industries also use the iPad POS.
Benefits of a Restaurant iPad POS System
Let’s see what are the features of a restaurant iPad POS system.
Cost-effective
Installing legacy POS systems, in general, is an expensive one. You have to pay a huge price for hardware.
But compared to an iPad POS, you can still benefit in terms of features and hardware. If you have to pay $ 5000 to $ 7000 for Legacy POS hardware then it is only $ 1000 to $ 2000 for iPad POS hardware.
Simplicity
Making it easy is a very big idea. Not only is it easy to use in terms of hardware, but it is also flexible to come with its updates from the time of installation.
Legacy POS installation is a huge process. Sometimes the assistance of a technician is required during installation. Because it is a complex process.
But iPad and iPad POS systems can be set up quickly and easily. You can set them up yourself without the help of a technician. With the help of a how-to guide, you can set up your hardware and software.
Mobility
iPad POS is very dynamic. You can take it anywhere to the restaurant. You can walk with it like a mobile.
iPad POS lets you take your iPad to the customer’s desk, place orders, and make payments if needed. The iPad POS system mobility feature is useful in restaurants or establishments with limited or large spaces, such as QSR.
Space
As mentioned about the dynamics of the iPad POS, one feature is that it does not require a lot of space. Installing the Legacy POS system requires a large percentage of your restaurant space.
iPad pos hardware
But if you use the iPad POS system, you do not need a special place for it. They can be carried anywhere just like your phones. The iPad (7th head) is 9.8 inches high, 6.8 wide, and 0.29 inches deep. So you realize how simple it is.
Speed
As for restaurants, all operations need to be speeded up. The order will only be considered when the server picks up the order from the customer and delivers it to the kitchen. It wastes a lot of resemblances. And there can be a variety of misconceptions that can lead to it.
But in the iPad POS system, a server transfers the order directly to the kitchen using the iPad. It can be seen in the kitchen display and the cook can prepare the dish. Food reaches the consumer without any misunderstandings or mistakes.
Accuracy
The biggest advantage of iPad POS systems is that it automatically acts like a kiosk. The customer can order himself into the kitchen without the help of a server. Additionally, they can view pictures and details of each dish and order food to their liking.
This does not lead to errors or misunderstandings as the customer places the order himself.
Durable
A great feature of Apple is that it is durable. In the case of the iPad, the hardware you buy will last longer.
Apple’s touch screen is very efficient and you do not have to press your servers hard on the screen when punching orders. Just a little touch is enough for that. Also, the chances of scratches on the screen are low.
If you add a simple case, you can use the iPad for a long time.
Remote Data Access
Cloud POS are different from legacy POS in collecting and accessing data. When using Legacy POS you should always be physically present at your restaurant to change your menu or view a report.
But the data is uploaded to the cloud with the help of iPad POS. Even when you are not at the restaurant, you can access the cloud from any device with the help of the Internet and make changes to the menu, and so on.
Learning
When a new technology is brought into the business, employees take the time to learn it. For that, they need special training.
The iPad POS system can be easily operated by anyone. Compared to Android devices, using iOS devices without experience is a bit difficult. Since a lot of people use iOS devices today, this is not a difficult task. And young employees can easily handle iPad devices.
Customer experience
improve Customer experience with ipad pos
The customer experience is one of the best in customer satisfaction. From the moment the customer arrives at the restaurant, the iPad POS begin to give them a new experience. Customers get a new experience when they see the order being passed from the server table to the kitchen and the order being processed without errors.
In addition, the customer does not have to go to the counter to make payments and there is a QR payment option so that the customer can make payments from the table itself. In short, the customer will get a new experience from your restaurant. This will increase your sales.
The security of Apple devices is very high. In general, many people have the impression that cloud-based POS are not safe compared to traditional POS. But if you use iPad POS, those rumors will turn out to be false.
Apple iOS devices are less likely to steal your data. This is because such activities are blocked by software and firmware. In addition, Apple provides various user-controlled security measures, such as passcodes and time delays for incorrect passcode entries, to prevent unauthorized persons from accessing the devices.
In addition, Apple uses end-to-end data encryption to eliminate third-party barriers, In short, the iPad POS system completely protects your data.
Updation and services
Another drawback of traditional POS is that you should seek the help of a technician for software updates or other hardware services.
But in the case of the iPad POS system, updates are much easier. Software updates can be done with a single click. You can contact the Apple Store for services that come with the hardware.
Save environment
This is the digital age. Of course today the use of paper receipts can be seen to be considerably less. Today digital invoices can be sent to customers’ mobiles or miles. This reduces the use of paper. It is better to keep your valuable data digitally than to keep it on paper and it will never be destroyed. Waste can be reduced while reducing the use of paper. So it is eco-friendly.
Lithospos iPod Pose software, which includes the above 13 points, fully supports all the functions of your restaurant.
The most difficult thing in the restaurant business is to run a successful restaurant business. We intend to answer the question of how to successfully run a restaurant. As you know, this cannot be simplified into a spreadsheet.
We’re going to tell you what a restaurant can do successfully based on a survey conducted between successful restaurants and closed restaurants.
Enjoy reading
9+ Ways to Run Your Restaurant Smarter in 2021
This guide will empower you to lead the restaurant business to success. Let’s move on to Golden tips to run a restaurant successfully
You need good staff
how to run a restaurant successfully | Lithospos
Good employees are the key to any business. The cooks in the kitchen, the staff in the server, and the staff in the billing should be competent. Because they are the reason customers come back to the restaurant.
So how to make employees efficient
Convince them that they are part of the business
Pay the right salary and determine a definite increase in it
Give gifts like bonuses and make sure you compliment your employees.
Discuss with them the things needed for business growth. It makes them feel like they are part of the business.
Manage employees using POS software and track their payroll tips. It helps to bring a better management system.
The advent of technology has led to many innovations in the restaurant industry as well. Customers always want innovation. It also helps increase the efficiency of your business.
Innovations in restaurant technology
innovations in restaurant technology
Online reservations
Free wifi
Third-party integrations
Touchscreen Point of Sale Terminals
Order and Pay at the Table
Handheld Point of Sale Systems
Contactless Payments
Self-Order Kiosks
Kitchen Display Screens
Printers
Cash Drawer
Integrated Online Ordering Solutions
Today restaurants use high-quality technologies. POS systems are very effective. As your daily activities become more efficient, the efficiency of your restaurant will increase. POS handles your inventory management, invoicing, cash flow, staff scheduling, and payroll. This is one of the important points to run a restaurant successfully.
You need to make sure your restaurant is different from the others. It is your uniqueness that makes your brand different. Recognize that this can be any of your dishes, or it can be the way you serve the dishes, and can also be the smile it gives to your customers.
The content is that when your customers talk about you, they talk about uniqueness. It will enhance your brand image. Also, you can use social media to spread it. So be unique.
The consumer is the king
Kings are consumers. Always remember that your restaurant will not succeed without them. Not all consumers are the same. Sometimes you may not like their behavior. Whatever action you take, remember not to tarnish your brand image.
You can apologize for the mistakes you make and give them gifts or free food. A negative review is enough to tarnish your brand image.
Also, ask for feedback from each customer. This will improve the efficiency of your service. This is the best way to understand the changes you need to make to your service.
Inventory is an important one. Having proper inventory management for a restaurant can make a lot of things more efficient, such as controlling your costs and stock control.
When a customer asks for a dish, it is very bad to say that the dish is not there, which may be due to not having the necessary ingredients to make it.
However, inventory management in POS software tracks all items. The software notifies you of stock shortages through a notification. This will help you to know which days have more sales and buy stocks accordingly. This is essential for a restaurant to be successful.
It is essential to understand what the restaurant business should take legally. Many restaurants have a history of closing due to non-compliance with the rules.
12 licenses a restaurant must legally obtain.
12 licenses a restaurant must legally obtain
Eating house license
FSSAI License
Liquor license
Health/Trade license
GST Registration
Lift license
Signage license
Environmental clearance license
Fire Safety License
Insurance
Music license
Shop and Establish Licenses
So legally run the restaurant successfully.
Marketing for Restaurant Success
social media marketing to run a restaurant successfully | Lithospos
Marketing is essential for all businesses. Customers come to your business when they know about your business.
Social media is great for restaurants. You can upload and promote creative photos of your resources. Inexpensive but very effective marketing is possible through social media. You can create your own restaurant community. Customers should be able to see your presence when searching on Google or searching on YouTube.
5 social media platforms to help increase restaurant sales
5 social media platforms to help increase restaurant sales
Facebook
YouTube
Twitter
Instagram
Pinterest
In addition, you can distribute flyers, print ads in newspapers, or create a radio jingle that offers discount coupons. This will help you to run a restaurant successfully.
How to make planning easier and more accurate. Of course, the data before that can be used. The biggest reason restaurants fail is because the data is not being used properly.
If you use this data properly you can run a restaurant successfully.
Health and Hygiene
You need to keep your restaurant clean. Remember that people can only enter a clean restaurant. Because hygiene and food are very important.
Make sure the menu card, table, serving bowl, and seating are all clean. Clean with a sanitizer especially during this Covid – 19 crisis phase. Convince customers that you have taken all health precautions.
Briefly that online delivery is possible even if you do not have your online software. It also enhances your brand image. So, do not lose customers due to lack of online ordering.
run a restaurant successfully. I am sure you can achieve everything. Success is the result of hard work. So, get ready for hard work and run a restaurant successfully.
Cloud restaurant POS has a revolutionary approach in restaurants. It made innovations out of the traditional POS. You can see a lot of differences when comparing traditional and cloud-based POS. But both are still used in businesses. When setting up a new restaurant always keep in mind that pose is essential for its successful operations.
No one is indeed unaware of the cloud-based POS. But the fact is that the cloud restaurant POS must be very efficient as it is your long-term investment. Therefore, it is essential to choose the best POS in the industry.
But how to find out? We can answer that. Choices will be easier when you understand the role that cloud restaurant POS systems play and how they can greatly simplify operations.
What Is Cloud Restaurant POS?
Let’s take a look at what a cloud restaurant POS is. Cloud-based POS are the result of the advent of technology in the restaurant industry. Cloud Restaurant POS system is where you can store your data on remote servers and access it from anywhere with the help of the Internet.
You do not have to be in a restaurant premises to access data differently from the traditional or traditional POS system. Additionally, cloud POS systems integrate with inventory management, reporting, analytics, online ordering, payments, customer and loyalty programs to facilitate all processes. It acts as an all-in-one umbrella. Since everything is automatic it can be said that errors are very low and all operations are easy.
7 secrets you never knew about the benefits of cloud POS systems. Here are the benefits you need to know …
Accessibility
Security
Works offline
Cost-Effective
Hardware
Integrated pos
It’s easy to update
Accessibility
When you’re stuck in traffic or celebrating the holidays with family, don’t let business activities get worse because you’re not at the restaurant.
Cloud-based POS gives you access to data from anywhere in the world. Analytics, Inventory Management, and Employee Management can all be manage with the help of the Internet. In short, you will realize the fact that your shop is always right next to you.
Security
Security of the cloud restaurant pos
All of your restaurant data is stored in the cloud. Therefore, they are safe. This protects the data from physical damage. This also ensures protection against theft such as hacking through activities such as encryption. Data cannot be access except by you or the person you assign.
Works offline
offline, online cloud restaurant pos | lithospos
We discussed the need for the internet to access the cloud. But what to do in the absence of the Internet? Of course, cloud-based POS can also be run offline.
The data in the cloud POS system is stored in your web browser’s cache memory or POS system and will be synchronized again when the Internet is restored. The summary is that you can run it offline for as long as you need. Accurately add each of your data and eliminate errors. You can use it both offline and online.
Cost-Effective
cost effective cloud restaurant pos | lithospos
Allows you to pay a lower amount each month, avoiding the huge annual payout. Additionally, all updates will be paid automatically and the expenses will be included in your total payment.
But traditional POS is more profitable compared to providers. That’s why restaurants mostly use cloud POS.
Hardware
hardware for cloud restaurant pos | lithospos
What about the hardware? You need them to run the software. Of course, cloud POS systems can run on all hardware. It is very convenient to use on laptops, tablets, or mobile phones depending on your preference.
No need to buy new hardware for that. That means you can add that money to your profits.
Integrated POS can be considered as an all-in-one software. Managing online ordering, payments, inventory management, customer and loyalty programs can be difficult.
Online ordering
But managing it all with one software is very easy. POS software enables your online ordering system and third-party aggregator integration. This will increase your business potential and goodwill.
As you know, inventory management is a headache. However, cloud-based POS keeps track of each item. Changes to its quantity will be notified to you with a notice and you may make changes to the goods accordingly. In short, it makes inventory very efficient.
Today there are many payment options available and payment partners are also available. You need to be able to give the customer the required payment option. Because it plays a role in your customer satisfaction. Cloud restaurant POS enables integration with various payment partners.
Understand your customer’s purchase history and get to know your loyal customers. A POS profile is created for each customer for every transaction. In it, you can quickly understand their purchase history. Use it to get to know your loyal customers and use loyalty techniques like various coupons for them.
Cloud restaurant POS requires regular updates. This is to enhance security and implement new features. Adding new features to your needs will make your job easier.
It is worth noting that updates are easy. the Android POS is available on the Play Store and can be used on Android devices. They are very secure as Google’s operating system. The iPad POS will be available on the Apple Store as well.
Time to choose a cloud restaurant POS
Lithospos contains all of the above. You are capable of everything. You already have the knowledge to choose cloud based POS. But as an all-encompassing article about Cloud Restaurant POS, we are your right service provider.
KIOSK system everything to know | KIOSK types and benefits | Lithospos
The KIOSK ordering system is the biggest change in the business. It can be seen as the biggest achievement in the development of technology. You can also choose different KIOSK systems based on your needs.
What is KIOSK (Kommunikasjon Integrert Offentlig ServiceKontor) Ordering system
A KIOSK is a physical stand-alone booth set up in front of establishments or crowded places for business purposes. This system is used in everything from restaurants to movie theatres. Customers can order items manually through KIOSK at restaurants. Conveniently, staff assistance is not required. This also encourages your customers to self-order.
Advertising Standing Displays, Totems, and Digital Mupis
Information KIOSK
Information KIOSK system are information providers. They aim to answer users’ questions. The system are mostly using by the following industries.
Industries that used information KIOSK
Government
Health care
Retail store
Showrooms
Schools
Corporate
Internet KIOSK
Internet KIOSK offers telecommunication facilities. These are centers with specialized hardware and computer terminals designed to serve the public. Provides telecommunication facilities such as phone, fax, and e-mail.
The following are the industries most commonly using for internet KIOSK system.
Train stations
Airports
Museums
Libraries
Self-service KIOSK
Self-service KIOSK are using for payment, printing, booking, and booking. They are mostly using by the following industries:
The purpose of the Wayfinding KIOSK is to show the user the route map to the desired location. It also helps them to explore the area around them with interactive information. Wayfinding KIOSK system are mostly using by the industries listed below.
Airport Wayfinding KIOSK
University
Golf clubs
Advertising Standing Displays, Totems, and Digital Mupis
Like the name, they are mostly using for advertising. Digital muffins can be see in shopping malls and cities. It can display all types of advertisements such as videos and photos.
Benefits of the KIOSK system
Makes business easier. The KIOSK plays an important role in the growth of the business. Let’s see what benefits your business will get by using this system.
Enhances Customer Shopping Experience
Businesses need to apply new technologies. The customer expects innovations from you. The KIOSK system gives customers a new experience. It allows them to know the price of goods, compare them with another item, and place orders without the help of a staff member. It also helps you gain a detailed knowledge of your products or services.
Reducing costs
Of course, employees are essential to the business. But KIOSK can help reduce the number of employees to some extent. Interactive KIOSK can be use. They provide everything the customer needs. Customers can understand pricing information without the help of anyone. You can also save a good percentage of the money as KIOSK do not have to pay a salary.
Save time
Faster actions will make any business more efficient. Customer time should be a priority. It is essential to give them the service they need without waiting too long. A cashier and a KIOSK will help you check on customers. Waiting time also can be reduced as everything is available under one umbrella.
For branding and advertising
KIOSK can increase your branding value. Placing it in front of the shop will help attract public attention. When your logo and different colors and designs appear on the screen in front of the customer, your brand will attract them.
Messages can be sent to KIOSK and can also be use for advertising purposes. So you can give different competition prizes and introduce a new product. As I said, everything is under one umbrella
Adaptable
Self-service KIOSK are more adaptable. They can be use for business purposes. For example, you can use a self-service KIOSK to receive payments, which was previously only used to display Wayfinding maps. Also, it can be integrate very quickly with software like POS.
conclusion
We discussed the benefits of KIOSK and different types of KIOSK systems. This article was written as a result of our long-term research. Always pay attention and choose the KIOSK system only considering your needs. Choosing the right POS software is also important. Because they are essential for running KIOSK. Our Lithospos software respects your needs and makes all the features you need important. Remember, everything is based on choice.
From large restaurants to small and medium everyone uses restaurant management software. It is challenging to manage the entire business. It will also stop you from the expansion. For long-term businesses relying on technology like software is helpful.
One of the main benefits of investing in technology is that it can help your businesses simplify and grow faster. For food industry businesses, they can use restaurant management software as a tool for that.
We all know that the food industry is becoming more competitive day by day. You have to be very strategic and skilled to stay ahead in the industry. Instead of wasting your time and energy managing a business manually, you can invest in software. It allows you to manage your entire business so you can focus on other business activities.
Technology helps them manage and streamline many business functions such as customers, employees, payment transactions, and inventory, reports. Restaurant management software helps you to manage the business very easily by integrating various activities in the restaurant.
Let’s dive deep
Integrating your different business operations with restaurant management software is more simple to manage and scale. For example, You can integrate your KIOSK and CRM with the software, it allows you to keep your order processing simple. at the same time, the POS will collect customer data and store it in CRM. So you can access it anytime.
You can integrate the restaurant management software with your various business operations such as accounting, sales, payments, customers, employees, loyalty programs, and inventory. It is also cost-effective and efficient. If you buy all the features individually the cost will be high and it is time-wasting.
The software is cloud-based, so you can access your business data from anywhere. With so many benefits from the technology available, why not use it?
So what is exactly restaurant management software? (in 19 words)
Restaurant management software is software that can be used to manage, simplify and automate various types of business operations.
So why do you need to use
The software can be integrated with accounting, inventory, payment, online ordering, and more. It is also easy to switch to cloud-based software from your traditional POS (point of sale).
So why do you need to use it?
Make your inventory efficient: Keeping your inventory efficient, and keeping the availability of stock.
Adjust your menu and recipes for profitability: Maintaining your menu items profitably.
Improve customer relationships: The software helps to give better customer service and maintain relationships with loyal customers.
Tracking sales: tracking sales and identifying what makes more profit and where to focus.
Satisfy your employees: restaurant management software simplifies your employee’s work. So they can focus on their assigned work.
Reduction of errors: it follows a system, so the chances of misunderstanding or errors can be minimized. For example, customers can order food themselves using a QR code menu or self-service KIOSK. The order will be transferred to KDS and POS. There is no chance of misunderstanding because customers placed orders themselves.
Generate automatic reports: Generate automatic reports such as sales reports, purchase reports, tax reports, and more.
Offer premium quality service: by automating all your business operations you can offer a premium customer experience. You deliver food at the right time, offer various payment options, keep the availability of stocks, and more.
Helps you to scale: The software allows you to expand your business online.
Restaurant management software include
The software has everything to manage your restaurant. Because of integration possible such as payment, online ordering, and accounting you have more benefits to the business. The software includes:
Point of sale system
Payment processing
Inventory management
Reservation or table management system
Customer relationship system (CRM)
Employee management
Accounting
Online ordering and order management system
Loyalty program
Reporting and analytics
Point of sale system
The point of sale system has a vital role in restaurant management. The system is useful for accepting payments, recording transactions, keeping track of sales, and much more. You can integrate other management software such as inventory, payments, etc.
Payment processing
To simplify your checkout process payment processing is really important. Offering types of payment options and partners to your customers enable customer experience. You can offer multiple payment methods such as card, cash, split payments, contactless, cheque, store credit, and loyalty points.
There are a lot of payment partners available, you can choose your payment partners based on your country.
Inventory management
As we discussed above managing inventory is a difficult task. With the help of inventory management software, you can simplify all your inventory management processes. Track inventory items, low stock notifications, stock adjustments, inventory reports, unlimited SKUs, and real-time reports.
Reservation or table management system
Customer experience is significant in restaurant businesses. Gone are the days the customer want to call you and book their tables. But now they can do it through your website or mobile app. It’s simplified. So, you don’t need to hire a person to attend the calls.
Customer relationship system (CRM)
Customer data is an asset. To grow your business it’s essential. You can collect customer data and store it on your CRM software. You can integrate your existing CRM or use the CRM platform on software.
It helps you to find your loyal customers and their buying behavior. Use the data for your restaurant marketing.
By integrating accounting software with your restaurant management software you can simplify your business operations. Get reports such as tax reports, cash flow reports, and monitoring expenses.
Online ordering and order management system
For scaling your business online you can use your online platform or integration with aggregators. Aggaragtory integration will uplift your brand credibility. The software allows you to manage online and offline orders specifically. And also get reports and analytics of both sales.
you can also the customer’s data for marketing purposes. create a WhatsApp group and request those customers to join to get the special offer. so you don’t want to go for paid promotions.
Reporting and analytics
To scale and plan business you need reports and analytics. You access the reports and analyze how much you make, your favorite items, top-performing employees, and inventory reports.
It is all-important for a restaurant business. You can see here one example, that illustrates the importance. So you don’t need to visit another blog to get the complete picture.
You are providing an online ordering service (you need an online ordering platform)
> To keep the availability of your items (you need proper inventory management)
> When you deliver your item to a customer (you need to offer contactless payment)
> You need to get online and offline sales reports(you need reporting and analytics features). Everything is connected.
So you need all the features. That’s why the software includes everything you need to manage your business.
Restaurant Management Software – The Features
The best restaurant management software should have these features.
Cloud-based software
Flexibility is one of the main advantages of cloud-based software. The restaurant management system allows you to manage your restaurant from anywhere in the world. Especially for multi-location businesses, it’s really helpful.
Point Of Sale
You can integrate with point of sale software(POS). Online ordering, inventory, payments, and other restaurant managing software such as accounting, CRM, and marketing automation software.
Inventory Management
It enables a proper inventory management system. Tracking items, maintaining the availability of stocks(by using the low stock notification feature), transferring orders in your multi-location business, auto-fill orders, easily applying store prices, and easily recording and returning damaged or unsold items to suppliers will be easier.
The inventory management feature helps to prevent food waste and keep only necessary stocks. If you have a multi-location business you can maintain the cost by transferring items to your locations.
Menu Management
The menu needs to be made changes frequently. With the help of restaurant management software, You can add or remove items in real-time. At the same time, if you make changes to the menu it will also change your online menu.
Payment Integration
The integrated payment feature helps give a premium buying experience to customers. Customers can pay different methods (cash, split payments, contactless, credit, etc) choosing their favorite payment partner.
You can integrate with various payment partners based on your country.
Online Ordering
If you don’t have your online ordering platform, don’t worry. The software has its online portal or you can run an online ordering business with 3rd party aggregators such as Zomato, Swiggy, Uber Eats, Talabat, etc.
Marketing and CRM
Collecting customer data and using it for marketing purposes is easier than you think. The CRM tracks every customer, like name, contact, their buying behavior. You can find your loyal customers by using those data and market them using special offers.
You can integrate your existing CRM with restaurant management software or you can also use CRM that exists on the software.
Analytics and Reporting
By identifying your popular items, and sales trends, generating tax and accounting reports will be helpful in planning and forecasting to achieve goals. You can generate sales reports, inventory reports, employee reports, and more.
User-Friendly
To use like any other software on your computer or mobile devices. It should be very simple, even a non-tech person can also use it.
Speed
Your quick-service restaurant needs high-performing software. To speed up your service, it’s necessary to invest in proper software.
Kitchen Communication
This feature is mandatory for a restaurant business to enhance quality service. To deliver orders accurately and efficiently you need a system like restaurant management software.
When a customer places an order, it will deliver to the POS and KDS. The chef prepares the order and the server delivers the food to the customer. Customers pay by scanning the QR code and leaving.
You can see there is a system that keeps service efficient. No matter how busy your restaurant is, the software will help you.
Employee Management
You can add employees and assign roles. Analyze their shift reports and find who is the top-performing employee. Also find their inaccuracy and manipulation.
Scalable
Software must be scalable. As your business expands, the software also needs to scale. For example, if your business is developing an online platform, the software should be able to integrate with online aggregators.
Centralization
You can manage your restaurant in one interface. For example, you can analyze your monthly online and offline performance in one interface.
24/7 Support
24/7 support is really important. They should always be there for you to assist.
Security
All the business and customer data is stored in a cloud so it should be highly secure. To protect against malware, virus, and other threats, your data needs to be encrypted, backups must be available as well.
Accessibility
You can access data anytime and anywhere. Manage your business from anywhere in the world. It will help you to keep your business efficient.
Mobility
You can sell anywhere from the shop. You can go to the customer and take orders by carrying an iPad or Android device. This will help provide a premium customer experience. It can also streamline orders and make it easier for your employees to pick up orders.
Works in Offline
Because the software works in the cloud you may think the internet is required all the time. But you can also work in offline mode, and when the internet is restored the data will sync.
Language support
Your employees will speak different languages. If the software can be managed in different languages it will be easier for the employees to use it.
And your restaurant outlets in your different countries can use the software in their native or spoken language.
Device Compatibility
The software should work on any device. If you are switching from your existing software to the cloud, there is no need to buy special hardware.
Staying ahead in this competitive market is really important. It’s hard to succeed without technology. Otherwise, you need a lot of manpower. It is also high cost. By investing in restaurant management software you can reduce your employee expenses and also running costs.
Guide to all types of POS systems | Know about POS system | Lithospos
There are so many types of POS systems available for specific businesses. It includes cloud-based POS, online POS, web POS, offline POS, mobile POS, tablet POS, iPad POS, Android POS, desktop POS, ePOS, multichannel POS, and omnichannel POS. it will also help you to meet your different business needs.
For choosing the right system you need to identify your business needs. Always remember this is your long-term investment. So it is really important to invest in the right POS system. Are you confused? Let’s make it clear.
What is the POS system?
LithosPOS POS system
The Point of Sale (POS) system enables your business to receive payments from customers and maintain a record of sales. It’s not just about selling online or having a physical storefront, it’s also about selling both.
The point of sale system is used to connect to the cash register at a store. And it also simplifies the merchant to manage all sales, and purchase activities, track inventories, employees, customers, and more.
Before you know the different types of POS systems, it is essential to understand what the point of sale (POS) system is.
What is POS system?
A POS system allows you to track sales and manage customers and other business operations. in short, it helps your overall business to go to the next level.
The core benefit of a POS system it can be integrated with other software as well. you can simply integrate with your existing software like eCommerce, CRM, Accounting, and Marketing software.
If you are a limited budget and you not looking to buy separate software you can use POS systems and which include their own CRM, accounting, and other features.
The changes in the software are very beneficial for businesses in the retail restaurant industry. the software makes it easy for you to do many things on your own. Today’s software enables you to manage your business fully.
POS Hardware
Of course, hardware is essential for running POS software. Hardware is convenient today. It requires compatible software. The hardware of many companies like Sunmi is available today.
Types POS Hardware
Receipt printers
Barcode scanners
Cash drawers/registers
Label printers
Touchscreen terminal
Credit card reader
Scale for weighing items
Customer-facing display
Types of POS systems
That said, there are plenty of POS systems. A different point of sale may need to be used to meet different needs. There are many activities like inventory management, sales, employee reporting, and customer management. It is also beneficial to fulfill all these. Understand your needs and choose the desired POS system.
Type: POS systems
There are 5 major types of POS systems.
Desktop POS system
Mobile POS system
Tablet POS systems
iPad POS
Self-service kiosk POS systems
Desktop POS system
The desktop POS system can run on computers, laptops, applications, and browsers. It can be connected to a cash drawer, barcode scanner, as well as card swiper and run like a normal cash register.
Desktop POS is ideal for high-end businesses. This high-performance system is widely used in restaurants, retail establishments, saloons, and fashion stores.
Features of desktop POS include inventory management, reporting, analytics, payment integration, customer resource management, and also the customer loyalty program.
Mobile POS system
The changes in the new technology are beyond your expectations. Smartphones, tablets, and other mobile devices can act as the electronic point of the sales terminal. Mobile POS is a system or mPOS.
Attach credit card readers, barcode scanners, cash drawers, and receipt printers to your mobile device. A great feature of mobile POS is that it can be connected to multiple hardware. with your point of sale software, so you can manage your business.
Mobile POS hardware is portable so no special space is required. You can easily use the hardware from anywhere in the store. Therefore, the system is used in small stores to multi-level stores.
Mobile POS offers loyalty programs, reporting, payment integration, inventory management, and more. In short, it provides everything you need to manage your business.
Benefits of mobile POS system
Inexpensive hardware
A variety of hardware and software options
Complete Integration with POS
Portable
More customer interactions
Data Insights
Tablet POS systems
The tablet POS system is similar to the mobile POS system as mentioned earlier. The only hardware used here is the tablet. Tablets make it easy to manage the business. It is widely used in restaurants and retail establishments.
Since most tablets are Android-based, the POS software will also be Android-based. Therefore, there will be no shortage of hardware. Because today there are a lot of Android hardware options.
As mentioned in the mobile POS, the tablet POS emphasizes all the features like loyalty programs, reporting, and also inventory management.
iPad POS
iPad POS system for retailers and restaurants
The iPad POS is a POS system that can be used on iPads. it will also increase the quality of your business.
Apple products are very expensive. Therefore, the system is used to manage companies’ inventory, payments, gift cards, reports, and customer loyalty.
It also has all the above tablet POS features. But the iPad POS is built on iOS software instead of Android software.
The KIOSK is one of the systems with advanced technology. in the case of the KIOSK system, it is also an essential position. Manual KIOSK is a touchscreen that aims to help visitors/customers place an order without any help from your staff.
It also allows customers to place orders and view pricing information through a screen placed in front of the shop.
The online ordering system allows businesses to receive orders from their customers. The fact is that online ordering will influence their business to improve. With today’s technology, furthermore, customers can order food and other items from home. without going to a restaurant or a retail shop.
You can also integrate your POS software with many online aggregators.
By identifying your business needs you can choose the right system. You need to consider not only simplifying your business operations but also customer experience as well. a system like a self-checkout kiosk or iPad POS could bring a premium customer experience to your business.
Make sure the retail/ restaurant POS system you choose should be very innovative and expandable to the future.
In the future, you may need to invest in more POS systems. the system you already purchased should be able to integrate with other POS systems also.
conclusion
This blog about the Types of POS systems is very relevant in this 2022 period. We are sure this will help you find the right POS. Choosing the POS system that best suits your needs can help you manage your business as a whole. and also Makes it all easier for you.
Any business can only move forward with a clear plan. This is also important to start a cafe business. This is a huge process that goes from research to marketing. If all goes well, it will bring you great success.
In addition to making a profit, it’s much happier for each customer to start their morning with their cafe. It can be the start of a good day for them. If that start is good then, of course, your shop will continue to grow. You need to fill the heart of the coffee drinker rather than fill the stomach.
We’re going to help you become a successful cafe owner. This will enable you to start a cafe business. Let’s start with this article. And we will show you the way to success.
Investigate cafe businesses
Starting a business should be rich in research. It is important to understand how much the competitor has grown in your cafe business. Therefore, the beginning of everything is from the research itself.
The first step is to seek advice from experienced individuals. You need to understand the problems they are facing or the strategy they are implementing.
Who will be your customer when you understand the suggestions of multiple people? Which days of the week are the busiest? And also get an idea of everything about the menu and price points. And make sure your business is different from others.
How should your cafe be
How is it different? What your cafe should look like is more than just a question. You need to be able to attract the customer the moment he enters the store. This can sometimes be with the interior of your shop or the behavior of the staff or the coffee provided. Even this may be due to a smile from you.
You need to create a clear image. What should be in the interior extends from the menu to the dishes served. Also, choose a name that will recognize your shop.
Plan to start a cafe business
There is a plan behind every success. As mentioned earlier, everything from salt to camphor should be planned. Why list a business plan? This affects the growth of your business. If you have a clear plan, you can decide at every stage of the business, whether it grows or falls. It can be said that it will guide you forward as a guide.
So what should be included in the business plan?
Here is the answer.
What is the purpose of the business? What changes need to be made to it at each stage?
Where do you intend to do business, who are the customers, and who are your competitors?
Employees and their position
How to reach your business customers. Powerful marketing strategy
What are the ways to invest and get funding at the required stages?
Plan all types of equipment, their cost, interior, etc.
Expect profit and loss. That’s it.
Choose the most suitable place for the shop.
Understand legal processes such as business licenses.
Choose a location to start a cafe business
Business location is one of the things mentioned in previous business plans. Where are you going to set up your shop? It depends on a lot of things. The fact is that it directly affects the growth of the business.
Determine the location based on these points.
Is there space for users to park their vehicles?
How many people live within the selected location limits?
Is the location visible enough?
What kind of things does the local community like to do?
Do you have competitors in the selected location?
Is there enough traffic to keep your cafe running?
Are the people around your cafe nice?
Make sure you can afford to rent a room or space.
Understand the details of the retail lease
Remember that you are going to spend more time in the place you are going to select. So make a very careful decision.
Equipment to start a cafe business
Equipment plays an important role in speeding up your cafe. The customer who arrives at the cafe enjoys your tea. That is his goal. But waiting too long for a cup of tea is too bad. Your goal should be to give him the service he needs as soon as possible.
There are plenty of tips to speed up cafe operations. The point-of-sale system is an integral part of it. Because it takes over all the functions of your cafe from the QR code menu.
How can a point of sale system help your cafe?
KOT – Get your orders to the kitchen in a flash with a KOT display or station printers
Kitchen display system – it is a digital order viewer. This system replaces handwritten or verbal tickets and reduces human errors
Waiter app – The waiters take table ordering from their smartphones or tablets. and it sends into the kitchen in sync with the point of sale
KIOSK – This is a computer terminal. It can also be placed in front of the shop. and the customer can order food without the help of servers.
Manage multiple locations – Multiple businesses can be managed through a smartphone, iPad, or Windows.
In short, Point of Sale is an integral part of your business. You also need to invest in mixers, refrigerators, dishwashers, etc. There are many installment options available today if you can’t afford to pay immediately. Many companies offer this option and they can be approached if you need to.
Supplies for your cafe
For a cafe, many products have to rely on suppliers. You will have to approach many suppliers for many items like milk and coffee, napkins, teapot, syrups, etc. Finding suppliers is a big job. This is because suppliers are associated with your business in the long run. Therefore, try to find the best service provider.
The menu of your cafe
As mentioned earlier, how is your cafe different from the others? This is a fact that should be considered rather than questioned. Everyone is trying to bring innovation to the business.
It is important to look good on your menu. This should give the customer a new experience. Also, make sure your menu is rich with different photos and designs.
But for many reasons, restaurants and cafes are very difficult to do with the menu. Let us first see what they are. Then we can discuss an alternative.
The problem cafe owners face in terms of menu
Nothing different from other cafes
no increase in ordering value
Updating the menu from time to time is expensive
Communicating with the customer to take the order from time to time is very risky in pandemic situations
the menu can only include an Item name a photo, and a brief description
Limitations in designing a menu
Menu changes consistently, so the printing cost is a huge expense
The menu is quickly torn or the quality of the paper is lost
But the QR code menu overcame all these problems. This was a boon to the restaurant and cafe businesses. The QR code menu is digital. that customers enter into the menu by scanning a QR code with their smartphone.
Let’s see how the QR code menu can help restaurants and cafes.
Studies confirm that customers who use the QR code menu receive more orders. Compared to printed or casual menus.
Minimize face-to-face contact between customers and staff in pandemic situations.
Modifications can be made digitally using the QR code menu which is inexpensive
Multiple photos of each product, its descriptions, reviews, and popular items can be displayed
The customer ordered the item themselves. So there is no possibility of other misunderstandings in order.
Customers may give customer data such as their email and phone number when accessing the QR code menu. It can be used for promotional purposes.
There are no limits to menu design, you can design your menu and create a better customer experience.
You can control the menu from anywhere in the shop
This will be a new experience for the customer
Make customers feel that your shop is adopting the latest technologies. There will be more business.
Technologically this is the greatest way to prove that your shop is far ahead of others.
Who are your employees?
What to do to fill the heart of the eater. Of course, it depends on the taste of the food and the behavior of the staff. It all ends with the question of who your employees are. Because customer satisfaction depends on how the employee approaches the customer.
The thing you need to pay attention to is how much delicious food your juice maker or sandwich maker cooks. Because people are always looking for delicious food. If yours stands out from your competitors. it will make customers feel better and increase your sales. So keep this in mind when hiring chefs.
Your employees must be willing to treat customers well. This is another reason for customer satisfaction. Sometimes your small smile on the customer is enough to become your regular customer. So you need to have a clear idea of who your employees are, what their position is, and their salary. Or it may lead you to a variety of misconceptions.
How do you market your cafe?
There are many innovative ways of marketing today. Digital marketing is at the forefront of that. Instagram, Facebook, Ticktock, Twitter. etc. You can use social media for marketing purposes. You can build your community and attract people to it. This is a very useful man to bring to the people everything that happens in your cafe. Engage customers with videos, quizzes, images, and polls. etc.
Google My Business Listing Be The First Step To Digital Marketing. Visiting your service on Google and showing off your business will get you more business. It is also very helpful for customers to make direct calls, view map directions, and increase traffic to the website.
Plus you can do paid promotions on social media. It can be used to increase website traffic, reach more people and generate more sales. But Google is good at getting high-quality leads. Because when customers are looking for what they want, seeing your service will lead to business growth. You can use Google ads. You can also go for SEO (search engine optimization) to get organic traffic to your website. Remember that traditional marketing is also good
Let’s start a cafe business.
You are talented. and ready to start a cafe business with 100% confidence. You understand everything. Discussed above are our experiences as a result of research and tips on starting a cafe business.
Restaurant POS software can help you streamline your operations In 2021|Lithospos
How can restaurant POS software help you? The customer is king. No business can thrive without a customer. The customer always approaches you for a solution to his problem. It depends on what kind of service each business provides. In the case of restaurants, they can fill the minds and stomachs of the hungry alike. This is one of the most lucrative businesses.But the most important thing is to run the business profitably. Because you can only grow your business to another level if you make profit. This is what affects the growth of all businesses. Of course you may have the question of how to maximize profits. The most important thing in maximizing profits is your ability to manage the business.
Have you ever thought that you can control your business at your fingertips? Of course it is difficult for the average person to fully manage a restaurant. It covers everything from employee management to business reporting. This all-encompassing software is called Point of Sale. The new cloud-based Point of sale (POS) is very different from the old system. We all know that cloud based POS is useful for many reasons. The biggest difference is that everything is stored in the cloud.
We have something to say. You realize that today’s POS system is different from the old one. There have been a lot of innovations in its look and features during this 2022 period. But it is very important to find the right POS. This is because the services provided by each POS provider are different in the point of sale industry. Especially when choosing a system for restaurants.
The Perfect POS system for Restaurants
The perfect POS system for Restaurants includes these
It should be Cloud Based
Device Compatibility
It will also work in Offline mode
wide range of integrated payments
Cloud Based Restaurant POS
As mentioned earlier, this is a cloud based POS. Unlike the old Legacy POS, the cloud system is in a storage space that we cannot touch.
The biggest drawback of the legacy POS system is Physically Possible Accidents. Data collected by the POS system may be burned in the event of a fire.
It requires a lot of space to set up. You are required to find a particular place. Because the POS system is so large, it’s like hiding your staff behind a large hardware. And it is very expensive.
Cloud-based restaurant POS software stores data on a server. With an internet connection, you can access the server from anywhere. The Internet can help you control your business or manage data in real-time, no matter how far away you are from the store. It is also much safer than the traditional system
Device Compatibility
Are you using any POS hardware or implementing a new system? However, Device Compatibility is an important factor. POS hardware is very expensive. Having a system that you can use on your smartphone or desktop and manage your business can be very helpful. I am talking about the POS system which is All Device Compatibility.
Restaurant POS works well on iPad, PC, Android phone tablets, and traditional and modern POS terminals. But it is important to choose such a service provider. Not all POS providers are required to provide such a feature. When selecting, make sure the service provider includes this feature.
Why Android POS
Inexpensive hardware A variety of hardware, software options, portable and Google products are what make Android Restaurant POS great.
Why iPad POS
Apple’s product, security and performance are what make the iPad Restaurant POS better.
Today, there is no one who does not use a smartphone. If there is a supported POS for all hardware, there is no problem with hardware availability.
It will also work in Offline mode
Now we have the internet everywhere. But sometimes the internet crashes. The POS system needs to work well for a restaurant. Stopping the POS system before the customer pays at the billing counter is a big problem.
But the current POS system is very different. Restaurant POS software can be run in offline mode without the help of the internet. LithosPOS runs both online and offline mode, and the data is synced instantly after the internet connection is restored. Run offline, exactly as you do online
Wide range of integrated payments
Your customer digitally is at the forefront. When a customer intends to make a payment it should be completed very quickly. Especially in this corona pandemic situation, it’s safer to use contactless payment methods. such as ‘tap-and-go’ cards rather than currency.
Try accepting payment choices like credit cards, Google Pay and PhonePay. Because if the customer asks for those payment methods you can give them. In the UK they are using payment options like SumUp. Square, PayPal, Stripe, and SumUp are available in the United States. but in India, they are using payment partners like PhonePe, Mosambee, UPI, Pine Labs, and Swipe.
Several payment partners are trying to use it based on your country.
Many businesses have launched QR code payment systems that enable customers to make payments directly from the table where they sit.
the kitchen display system is a digital screen. that displays order tickets connected to your restaurant’s point of sale system. This system replaces handwritten or verbal tickets and minimizes human errors. all monitoring the time it takes to make each meal. You want to verify if you are missing out on this great opportunity. Moreover, the kitchen display system(KDS) can benefit your company.
Waiter app
technology has become more significant in our businesses. Restaurants are implementing very significant technology into the business.
The waiter app is one of the most advanced technologies. There are so many restaurants that have already implemented the waiter app. A restaurant waiter app is smarter than table management. The captain/waiters take table ordering from smartphones or tablets. and send it into the kitchen in sync with the POS system. It increases the performance of the restaurant. Moreover, the software helps the customers to take orders from an updated QR code menu, and can cancel orders.
The waiter app can also prevent the mistakes of bad handwriting. misunderstanding among customers, and misplacing the orders between waiter and cook.
KOT (Kitchen order ticket)
A kitchen order ticket is one of the main features of the POS system. KOT is a short word for a kitchen order ticket. The KOT application basically includes details related to the table number, waiter’s name, date, time, items ordered, and volume. This is a written report that is transferred to the kitchen and billing section. KOT is provided by the food service staff who inform the kitchen staff of the guest’s meal schedule.
KIOSK(Kommunikasjon Integrert Offentlig Service Kontor)
The KIOSK is one of the systems with innovative technology. in the case of restaurants, the KIOSK system has an important purpose. Restaurant KIOSK: A standard KIOSK is a touchscreen or computer/tablet that intends to help restaurant visitors/customers place an order without any standard help. Moreover, it is a new way to order food in restaurants.
Online ordering
The restaurant ordering system enables restaurants to receive orders from customers.
The fact is that online ordering will influence their business to expand. With today’s technology, furthermore, customers can buy food from home. without going to the restaurant.
Aggregatory integration
In the current world, there are many changing ideas to take orders from a restaurant. Going to a hotel, placing orders, having food, or paying by card or cash is no simple process. Various online aggregators are available. like Swiggy, Zomato, Talabat, UberEats, Deliveroo, Foodpanda, etc. With the increase of online aggregators, the payment method is also on the rise. Cash on delivery, online cash payment, PayTm payment, etc. making Combining the month’s end statements rather tricky as well. That’s where Torque Systems’ new integrations for the Point of Sale Software come in.
Time to choose restaurant POS software
Here’s talking about restaurant POS software that you should use by 2022. Our article is a perfect example of what a proper POS should look like. You can choose. We hope you will consider our Lithospos software.
