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Everything You Need to Know About Restaurant Point of Sale (2022) Definitions, Hardware, Types and more

know everything about Restaurant Point of Sale. Restaurant Point of Sale (POS)
know everything about Restaurant Point of Sale. Restaurant Point of Sale (POS)

Have you ever wondered why restaurants are successful? Efficient operations are the key to success for restaurants. To make business operations efficient you need to rely on technology as well. Restaurant management systems like point of sale (POS) software can keep your business efficient. The truth is that the need for a restaurant point of sale is huge because restaurants are busy businesses.

The advent of technology has revolutionized the restaurant industry as a whole. The influx of items like online ordering and digital payment has increased profits and given a new experience to the customer.

The restaurant industry during Corona Pandemic also suffered a significant downturn, but many restaurants survive those situations by looking at it as an opportunity. They expand their business online.

So why do you need to invest in a POS?

A Restaurant POS system can help you to expand your business online. It helps you to manage both online and offline sales, inventory, payment, customers, employees, and more. for better expansion, you can go for aggregator integration.

In short, the system keeps your entire business efficiently. Let’s dive deeper.

What is a Point Of Sale?

The point of sale (POS), a vital part of a point of purchase, is the location where a consumer makes a payment for products or services, as well as where sales taxes may be due. In a business that allows you to sell physical products, conduct checkouts, process orders, and pay bills.

What is a Point Of Sale System in a Restaurant?

The restaurant’s point of sale system, often known as a POS system, is a combination of hardware and software that manages workflows and transactions in food and beverage establishments. The restaurant POS system is used by food trucks, cafes, and all types of restaurants, small and large.

Related: Types of POS systems

What is a Point Of Sale Software?

Point of sale (POS) software is the operating system of the terminals. It’s an operating system just like Android and iOS on your smartphone. The point of sale system that performs transactions at restaurants is known as restaurant POS software.

POS, a restaurant, lowers physical activity and streamlines operations by providing stock and inventory control, customer relationship management, smart reporting and analytics, and much more. Furthermore, integrations with a variety of third-party apps such as online ordering, e-wallets, table bookings, loyalty programs, and so on, transform the restaurant POS machine into an end-to-end restaurant management solution.

Common Restaurant POS Software Features

Know the Features of POS software. In fact, the POS software should include all the features below.

Payment

Every time a customer buys an item your POS system needs to process the transaction. This is one of the main functions of POS software. The system helps you to simply process your payment transactions. Simple billing will give the customer a whole new experience.

POS systems may accept a variety of different payment methods.

  • Cash
  • Cheque
  • Magstripe credit cards
  • Chip cards
  • Contactless payments
  • UPI

Inventory Management

POS software makes managing inventory management easier. Keeps track of every item of your inventory and get notification when stock goes low.

Inventory Management Features.

  • Import items – Upload thousands of items using CSV spreadsheets
  • Track inventory – Keep track of product and component stock.
  • Purchase Order Receiving – With Purchase Order Receiving, you may increase profitability by preventing supply shortages.
  • Product variants and composites
  • Low stock notifications – Receive daily alerts at low stock levels so you can place essential item purchases on time.
  • Transfer orders – Create transfer orders and product transfers between your locations with ease.
  • Auto-Refill Orders – When a product falls below your predefined level, it automatically generates stock orders.

POS Reports

With POS reports you analyze your business performance and take business desecions according to the data.

These are some of the most typical reports generated by restaurant point-of-sale software.

  • Sales trends – Monitor sales growth or declines in comparison to the preceding day, week, or month, and respond quickly to any changes.
  • Popular items – This enables you to identify the best-selling items so that you can make informed purchasing selections.
  • Shifts – Identify the cash shortage at the end of the shift and keep note of any inaccuracies or manipulations by employees.
  • Tax report – Analyze reports to determine the amount of tax that has to be paid and save time.
  • Inventory Reports – Get inventory reports
  • Sales Reports – Get sales report

Customer Loyalty

To identify your most loyal customers, look at the number of visits and the amount of money they spent. All qualifying purchases earn customer loyalty points, which they can use in the future. On the payment screen, staff can see the customer’s balance and apply it to the transaction.

Loyalty program with the restaurant point of sale software that includes these features

  • Customer database – Analyze the number of visits and purchases to determine who your most devoted consumers are.
  • Loyalty Point Rules – You can offer a single basic loyalty reward rate for all products, or use special rates for unique items.
  • Redeeming loyalty rewards – All qualifying purchases earn customer loyalty points, which they can use in the future. On the payment screen, staff can see the customer’s balance and apply it to the transaction
  • Know your top customers – Know who your most loyal customers are and how they spend their money.
  • Loyalty App – Keep your consumers happy by delivering them personalized offers and updates.

Create customer loyalty techniques to increase sales with this feature.

Online Ordering

It can be said that online deliveries have saved restaurants in the Corona Pandemic. Contactless delivery is one reason for this. POS software can help you grow your online business using your online platform or integrate with third-party aggregators.

Restaurant POS Hardware

Restaurant POS hardware | Lithospos

Hardware that contains the original components of the system – The part of the system that you can see and touch is called the POS hardware. Examples of restaurant POS hardware include credit card readers, receipt printers, mobile wallet readers, POS scales, customer-facing screens, cash drawers, and barcode scanners.

Compulsory Restaurant POS Hardware

POS Terminal

You need hardware to run the POS software. This is the most important part of the restaurant POS hardware. Employees may manage transactions using the POS terminal, which is an electronic device and offers a digital interface.

POS terminals are usually desktops, laptops, iPads, tablets, or smartphones. In restaurants, iPads and tablets are commonly used. They have bigger screens than smartphones. So that servers can view all they require at the same time. Also, because it is lightweight and easy to use, restaurant staff can carry it from table to table.

The POS terminal is one of the most expensive components of a restaurant’s point-of-sale system. So make sure you use the POS software of your choice on your hardware. Or you need to find a POS provider that can be used on existing hardware.

Printers

everything has gone digital and print receipts are still in use. Although digital invoices can be forwarded to things like email, some use printed receipts. That’s why printers are so important in restaurant hardware. Impact printers and thermal printers are the two most prevalent types of receipt printers.

Barcode Scanner

Barcode scanners are mostly used in retail establishments. However, scanners are used to make restaurant operations faster and easier. And this is especially important for restaurants that offer pre-prepared foods or items.

Barcode scanners also help to manage inventories efficiently, speed up the checkout process, and scan from the register, table, or order screen. As mentioned earlier in the terminal, make sure the barcode scanner is compatible with your specific POS software.

Payment Terminals

In recent years, the manner diners pay has changed considerably, particularly in the aftermath of the COVIID-19 epidemic, as have the payment systems used in restaurants. After the COVID-19 outbreak began in March 2020, a stunning 40% of restaurant owners reported they had embraced contactless or mobile payments.

Payment terminals are required to make payments using things like credit cards. Remember that if you can offer different payment options and methods to your customers, it will give them a new experience.

Kitchen Display System (KDS)

The Kitchen Display System is also known as the Kitchen Order System. Kitchen Display Systems (KDS) is a backend ordering and information system that enables restaurants to operate more efficiently. The KDS system is connected to the cloud-based POS system, which allows them to work remotely and display orders when they enter the POS software.

Cloud-Based Restaurant Point of Sale

Cloud-based restaurant point of sale allows you to access all information from a remote server instead of storing and accessing it locally. The advantage of this is that you do not have to enter the restaurant premises to access the data. With the help of the internet, you can check the data through a browser from anywhere and manage the business as a whole.

Benefits of Cloud-Based Restaurant Point of Sale

  • Cost-Effective
  • Insights to Increase Profitability
  • Risks are kept to a minimum, and the profits are multiplied.
  • Get Real-Time Updates
  • Accountability
  • Lower Labor Costs
  • Inventory Evaluation

Related: more about Cloud Restaurant POS

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Restaurant Industry Trends

Restaurant industry trends you need to be aware of during this period | Lithospos
Restaurant industry trends you need to be aware of during this period | Lithospos

The restaurant business is subject to a lot of changes. In this digital age, it is very difficult for the restaurant industry to thrive. Not only was it more competitive, but the arrival of Kovid Pandemik affected restaurants substantially. The advent of technology has given restaurants the energy to overcome the Covid crisis. Some of these technologies include online ordering, contactless payment, kitchen display system, waiter app, kitchen order ticket and kiosk. When it comes to restaurant industry trends, Point of sale software (POS) software is at the forefront. Because it makes all your restaurant operations more efficient. The demand in this 2022 period is also huge.

You have to adapt to a changing world. Covid should not only get rid of contagious diseases but also focus on the customer and understand the restaurant industry trends. One of the reasons any business is successful is that they change over time. The same is true of restaurants.

Below are some of the restaurant industry trends that no one has mentioned …

1. Safety is important – Contactless ordering and delivery

Contactless ordering and delivery | restaurant industry trends | Lithospos
Contactless ordering and delivery | restaurant industry trends | Lithospos
  • When you look at the restaurant industry, you see that everyone is looking for safety. Safety precautions are essential, especially in the event of a pandemic. Restaurants were relieved to have contactless orders during the Corona era.
  • The need for you to provide an online ordering service is clear here. The delivery boys were very busy during the time of the Covid pandemic. Everyone believes that contactless deliveries are safer. That’s why restaurants like El Polo Loco are preparing to deliver food by drone.
  • You can also do online ordering business through your online platform or third-party online aggregators.

2. Better Customer Experience: Contactless Payments

QR code payment | restaurant industry trends | Lithospos
QR code payment | restaurant industry trends | Lithospos
  • Payments play a crucial role in providing a better customer experience. Of course, we can’t ignore changes in payments when checking out restaurant trends. You can use payment options like UPI integrated with POS software. There are several payment methods available today, such as credit card and QR code payment. You do not have to spend time on payment. The tap and go system is very fast.
  • The QR code menu allows the customer to order and pay for food right from the table. This not only eliminates misunderstandings between the customers and the server but also eliminates possible errors in employees.

3. Online table reservation

Online table reservation | restaurant industry trends | Lithospos
Online table reservation | restaurant industry trends | Lithospos
  • The advent of online table reservations for restaurants was inevitable during the covid period. it helps control customer congestion and treats them well. Customers can book free table slots through the app or website and order food. Online reservations are very helpful to minimize interactions between customers and staff.

4. Data is everything

Report and analytics is everything in business | restaurant industry trends | Lithospos
Report and analytics is everything in business | restaurant industry trends | Lithospos
  • Data is very important. That’s the way it is in every business. It is essential to analyze the previous data and understand what changes can be made in future business. Customers need to be offered delicious new dishes for restaurants. You can offer seasonal dishes. But it is important to know the current sales trend. You may get data from various businesses, but your e-commerce platform is a richer data source.
  • POS software provides your real-time weekly, monthly, and yearly data. You can get all the reports like tax reports, sales reports, and inventory reports to understand the current sales trend and popular dishes. As mentioned earlier, from 2021 onwards, we can only move forward based on reports. It will also help you understand the restaurant industry trends.

Related: Cloud Restaurant POS

5. Automated inventory management software

Automated inventory management software | restaurant industry trends | Lithospos
Automated inventory management software | restaurant industry trends | Lithospos
  • As a growing business, you may not be able to focus enough on all the restaurant activities. Especially things like inventory management. This is tiring but requires a lot of attention. Requires automated inventory management software. Quantitative forecasting, tracking food and beverage stocks, and scheduling orders can all be controlled using inventory management software. It prevents you from becoming your food waste and empowers profits. It also notifies you when an important ingredient or item is running out. Automation is having a huge impact on restaurant industry trends.

6. The future restaurant worker will need high digital and people skills

  • This is one of the most important restaurant industry trends. The technological world has undergone many changes today. We can be sure that new technologies will come along. There are many restaurants where robots are servers. There has also been an influx of robots into food preparation. Today, taking orders and passing them to kitchen displays is done with iPads or tabs. Your employees need to know how to use it all. More young employees can be selected for this.

Related: Restaurant Staff Training

7. Changes in marketing

Changes in marketing restaurant industry trends | Lithospos
Changes in marketing restaurant industry trends | Lithospos
  • We have all noticed changes in marketing practices during the Pandemic. The number of social media users is increasing day by day. That’s why social media should be used for marketing. The goal is not only social media but also to increase your online presence.
  • The importance of social media is underscored by the fact that 54% of social browsers use social media to research products. and 73% of marketers consider that social media marketing is powerful for their business. Of course, in the future, any business will need to ensure an online presence.

Restaurant point of sale

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Restaurant Staff Training

Restaurant Staff Training tips | Lithospos
Restaurant Staff Training tips | Lithospos

Have you ever thought about the need to improve the service quality of your restaurant? Customer satisfaction is only possible when quality service is provided. You know that customer satisfaction is the most important thing in business. In short, the quality of service depends especially on your employees. They are the ones who interact more with the customers. Therefore, employees need to be trained very efficiently. Restaurant staff training can improve your service quality.

Run your restaurant successfully. We will share with you some training tips to make your employees 100% efficient.

Tips for improving your restaurant staff training and enhancing the quality of your service

It’s time for restaurant staff training. Below are some tips to make employees 100% efficient. There is no compromise on quality. Enjoy reading

Assign Staff Roles

Assign precisely the tasks of each employee in the restaurant. Every customer must be competent and efficient in their work. So you will get 100% efficient output when everyone focuses only on the task assigned to them. 

But keep in mind that everyone should be aware of the activities of others in the restaurant. Only then will teamwork be possible there. Also, an employee can be allowed to demonstrate competence in the work they do. For example, if you have a juice maker in your restaurant, you can persuade him to make fresh juices. Your juice will get compliments because he only focuses on it. Also, controlling employees will make it easier for you.

Communication

Clear communication between employees is essential. For a good team, all employees, including the chef, buzzer, and server, need to communicate with each other. Also, introduce new employees to other staff and motivate them to interact.

When they are convinced that they are a team, the mistakes and shortcomings of the job will help them adjust to each other and move forward. Convince them that team success is their success. Don’t miss this point in restaurant staff training.

Instructions

Even if this is a standard training method, giving instructions is very easy and effective. Trainers will be given oral or written instructions and will follow them.

In the Restaurant Training Manual, you can include all of the restaurant’s instructions, rules, and company background information. Therefore, it is very important in restaurant employee training.

Demonstration

The video presentation is the best training method. Of course, it will quickly sink into the minds of employees. Today, employee training videos are available on many social media sites and websites, such as YouTube. Videos can be shown and trained according to the duties of each employee.

For example, if you have an employee who is a cake maker, you can also train him to make cakes in many other flavors with the help of video. This is an important point in Restaurant Staff Training.

Following

A job shadow is another important tip in the training of restaurant employees. Experienced individuals are followed by newcomers and those in need of training and learning from them. Remember, it should never be a burden to an experienced person. In addition, the fact that it requires an experienced employee is a drawback.

Teamwork

As mentioned earlier, teamwork is the easiest way to succeed. Find time to praise each team. Also, convince them that the praise they receive comes from their teamwork. Remember that a good team will go to success and fix all the deficiencies for each other. This is an important point in Restaurant Staff Training.

Technology Skills

Today, all industries are technologically advanced. The same goes for the restaurant. Today the POS system is very innovative. Many features are available in Inventory Management, Online Payment Integration, Online Ordering, Integration, and Customer Loyalty Program.

Cloud-based POS is easier to manage and learn compared to legacy POS. It will be easier for your employees to handle. Newly arrived employees can learn this quickly. It will be easier if you implement POS systems like Android POS and iPad POS.

As you know, restaurants require POS systems. And also employees can quickly understand the technology. It’s time for restaurant staff training.

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Customer Satisfaction Strategy for Business

customer satisfaction tips you should know in 2021 | Lithospos
customer satisfaction tips you should know in 2021 | Lithospos

Happy customers Happy business is the desire of any business owner. A customer satisfaction strategy is essential for the success of the business. Customer happiness is the success of your business. The customer is happy when you meet their needs at the highest level. The customer is the king, and the main goal is customer satisfaction in the business. Also, a customer satisfaction survey is a good way to check your current performance.

Customer satisfaction strategy

Whether you are the owner of a restaurant, a retail store or any business, a clear customer satisfaction strategy is essential for effective customer satisfaction. You can plan, before sales, during sales, and after-sales and prepare the strategies you need to adopt at each stage.

Customer retention technique

Know your customers

First, you need to understand who the customers you care about are, their financial status, behavior, and lifestyle. This will help you to understand what product they expect from you when they come to the store. You can also set prices for products or services based on their lifestyle or income.

Meeting Customer Problems.

Know the general product or service that your customer needs. Understand their problems and then list how your product or service solves those problems. This is one of the most important parts of the customer satisfaction strategy.

Competitor and Market Study

There will be a competitor to the services or products you intend to provide. They can be a big brand. When you market your brand one day, it may not succeed.

That’s where market studies and competitive learning come in handy. Research all the marketing methods that the competitor is using and the problems they are facing and all the methods they have overcome. Change different marketing methods and product quality by focusing on your specifics.

Offer substitute product

You can offer multiple solutions to customer pain points. For example, if your product is biscuits, you can market different products for diabetics, such as sugar-free and cream biscuits. different products for various purposes. Find different pain points that can be solved for your product or service.

Train your staff in customer service

It is essential to train your employees. Provide training on how to treat the customer and understand their preferences. In addition, you can understand and teach the questions that the customer may ask.

How your employees treat customers is the biggest part of your customer satisfaction strategy. Always invite customers with a smile.

Be an example

You need to be a role model for employees rather than a business owner. You should always be there to help when the customer needs you. and become a role model for employees when you see them working among employees.

Also, having your presence always in your store will help employees make their work more efficient.

Thank you.

Good words always give positive thoughts to customers. Always remember to thank customers who have visited your store. The customer will be happy when they wish you a good day.

Always tell employees to say good greetings to the customer. Treat customers with respect. Remember, not all customers are the same. Treat everyone happy. Also, give them offers and discounts that will help attract customers back to the shop. This is one of the most important tips in customer satisfaction strategy.

Asking for feedback

When you receive customer feedback, suggestions, and complaints, you can find out if the customer is satisfied with your current performance. Getting the changes you need to make in your business from the customer will increase the efficiency of your business.

A box can be placed in the store for the customer to deposit feedback. Add paper and pen to write their suggestions. They can also post their valuable feedback on your website and Google My Business. You will also receive customer contact details when providing feedback.

Use feedback

How feedback is received is used and is an important part of the customer satisfaction strategy. Consider customer sustainability that needs to be brought into the business using the feedback received. also, categorize satisfied customers and unsatisfactory ones.

Consider the needs of the dissatisfied customer. solve it if you can address their needs. If they want discounts like offers, you can send offers to their phone or miles. Feedback also helps you get to know your loyal customers.

Acknowledged

Convince them that you have considered their feedback. You should be able to bring the changes they want the next time they come to your store. It will increase their closeness to your business. you can also get different ideas from them.

A customer satisfaction strategy is one of the most important things in business. It will be easier for you if you find your loyal customers with the help of point of sale (POS) software. It creates a profile for each buyer that includes their name, contact details, and their purchase history.

Get to know your loyal customers and give them various discounts. How simple. Of course, the growth of technology helps businesses in every way.

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What I Wish Everyone Knew About Restaurant Online Presence.

Today there are very few people who do not use social media. By 2021, 4.48 billion users worldwide will be using social media. Online presence has become an integral part of humanity. Therefore, using them for business will be 100% successful. Today, restaurant online presence is compulsory. 

Having an online presence will increase your customer retention and sales. The biggest example of this is the shift from customers to online ordering.

keep reading 

Some tips to Achieve Your Restaurant Online Presence

You can now increase the online presence of your restaurant. If using the right tips.

Social media

As mentioned earlier, social media is used by 4.48 billion users worldwide. so social media can increase your restaurant’s online presence. Let’s take a look at how restaurants can use social media.

These are the social media commonly used by the restaurant industry.

  • Facebook
  • YouTube
  • Twitter
  • Instagram
  • Pinterest

Instagram

You can start a page on Facebook and Instagram in the name of your restaurant. This will allow you to upload pictures and videos of your restaurant and let customers know about your new offers, resources, and services.

Stories are vertical photos or videos that disappear 24 hours after being posted on Instagram. You can leave comments and polls on the story to understand the ideas and needs of the customers. Stories can engage customers and create your own Instagram account Growth.

Instagram Features

Stories

increase your restaurant online presence with Instagram stories | Lithospos
increase your restaurant online presence with Instagram stories | Lithospos
Here are some ideas that will help you share your Instagram stories
  • Use polls
  • Share your restaurant’s creative pictures and videos
  • Share behind the scenes.
  • Make videos with your customers and post on stories and tag those customers.
  • Get personal with the audience
  • Ask them personal questions
  • Run quizzes and games
  • Make educational videos
  • Host giveaways

Upload at least 1 story a day. Post at least 3 – 6 stories a day.

Feed

The Instagram feed is your main Instagram profile, you can upload photos and videos you post there. These feeds show up in your followers’ feeds and follow any hashtags you use in your post

increase your restaurant online presence with Instagram feed | Lithospos
increase your restaurant online presence with Instagram feed | Lithospos
You can try different formats in the feed
  • Carousels
  • Reel shares
  • IGTV Shares
  • Single pages

Instagram Reels

Instagram reels are short videos that can create and share engagement.

increase your restaurant online presence with Instagram reels | Lithospos
increase your restaurant online presence with Instagram reels | Lithospos

Reels ideas that your restaurant can implement to boost sales

  • Don’t make it too long
  • Inspire your cooking style
  • Make it entertaining
  • Use viral music
  • Do follow Instagram community guidelines
  • Make challenges

IGTV

Instagram IGTV lets you share longer videos.

increase your restaurant online presence with Instagram IGTV | Lithospos
increase your restaurant online presence with Instagram IGTV | Lithospos
IGTV ideas that your restaurant can implement to boost sales
  • Answer the Questions Your Followers Have Asked (Q & A Videos)
  • Session on food and hygiene
  • Customer reviews about your dishes
  • Share the Ingredients of Your Favorite Recipes
  • Create Tutorials and How to Videos

Of course, Instagram is very helpful in enhancing the online presence of your restaurant. There are also various paid promotion options on Instagram. Business.Facebook can be used for paid advertising

Facebook

By 2021, Facebook will have 2.85 billion monthly active users worldwide. Facebook is great for restaurants. In addition to paid advertising as you do on Instagram above, you can also do organic tactics for your online presence.

Why Facebook for your restaurant

Facebook is a social networking site

Facebook is not free, but you will get millions of target audiences from Facebook because Facebook is a social networking site. Surely you can turn them into your potential customers

Information sharing

Sharing is possible because Facebook is a social network site. You can share photos, events, offers, and the location of your business so that customers can see it and you can get the business.

Interactive

Facebook is easier to manage and personalize when compared to a website.

Personal touch with customers

Facebook allows you to stay in touch with your customers. During the various quizzes and quizzes, you can ask the opinions of the customers and keep in good touch with them.

Website traffic

If your restaurant has a website you can bring traffic to it. Customers can post the link on the website and visit the website. This will help increase the traffic to your blog.

YouTube

YouTube is a video-sharing network. You can create a channel and upload your restaurant videos. Users can view, like, share and subscribe. And you will be rewarded from YouTube. and this will increase your restaurant’s online presence.

Pinterest

Pinterest is very suitable for restaurants because it is a visual discovery engine. You will find inspiring recipes, home and style inspiration, and more ideas. When you find Pins you love, save them to boards to keep your ideas designed and easy to find. and this will increase your restaurant’s online presence.

Google My Business

Google My Business – Helps customers find your business address, opening hours, phone number, and your pictures. Listing on Google My Business is the first step in your online presence. Because getting your business done is very beneficial to the person who is looking for your services. and this will increase your restaurant’s online presence.

Benefits of Google My Business

  • Cost-Effective
  • Visibility on Google Search & Maps
  • Upload Posts, Like Videos Images, Etc.
  • Messaging with the customer is possible.
  • Customers can see the opening and closing time
  • can give website Link
  • Menus now available for Restaurants GMBs

Directories

When people research restaurants online they rely on different restaurant listing directories. So add your pictures, reviews, and contact details to similar sites. and this will increase your restaurant’s online presence.

List of top restaurant listing directories

  • tripadvisor.com
  • opentable.com
  • zomato.com
  • grubhub.com
  • happycow.net
  • delivery.com

Online ordering

Third-party integration is possible through Lithospos. You do not even need your delivery platform as there are many third parties available like Zomato, Swiggy, Uber Eats, Talabat, etc.

Third-party integration is also a way for you to increase sales. It also helps to enhance your brand image. and This will

Third-party integration is also a way for you to increase sales. It also helps to enhance your brand image.

Restaurant point of sale

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13 Quick features Regarding iPad POS System.

The iPad POS system is very different from the traditional billing system. The point-of-sale software is indispensable for restaurants. Technology is trying to make it easier for all of us. Technology like iPad POS, Android POS software are the main examples.

An intelligent POS software is essential as there are constantly changing expectations in the dining habits of diners. And it’s worth your long-term investment and increse your table turnover.

An iPad POS system helps your restaurant in many ways. For smaller restaurants, cafes, food trucks/courts, ice cream shops, and other small food outlets (QSR), the iPad POS software makes up for every shortfall. In addition to restaurants, the aviation, healthcare, and retail industries also use the iPad POS.

Benefits of a Restaurant iPad POS System

Let’s see what are the features of a restaurant iPad POS system.

Cost-effective

Installing legacy POS systems, in general, is an expensive one. You have to pay a huge price for hardware.

But compared to an iPad POS, you can still benefit in terms of features and hardware. If you have to pay $ 5000 to $ 7000 for Legacy POS hardware then it is only $ 1000 to $ 2000 for iPad POS hardware.

Simplicity

Making it easy is a very big idea. Not only is it easy to use in terms of hardware, but it is also flexible to come with its updates from the time of installation.  

Legacy POS installation is a huge process. Sometimes the assistance of a technician is required during installation. Because it is a complex process.

But iPad and iPad POS systems can be set up quickly and easily. You can set them up yourself without the help of a technician. With the help of a how-to guide, you can set up your hardware and software.

Mobility

iPad POS is very dynamic. You can take it anywhere to the restaurant. You can walk with it like a mobile.

iPad POS lets you take your iPad to the customer’s desk, place orders, and make payments if needed. The iPad POS system mobility feature is useful in restaurants or establishments with limited or large spaces, such as QSR.

Space

As mentioned about the dynamics of the iPad POS, one feature is that it does not require a lot of space. Installing the Legacy POS system requires a large percentage of your restaurant space. 

iPad POS hardware features | Lithospos
iPad pos hardware

But if you use the iPad POS system, you do not need a special place for it. They can be carried anywhere just like your phones. The iPad (7th head) is 9.8 inches high, 6.8 wide, and 0.29 inches deep. So you realize how simple it is.

Speed

As for restaurants, all operations need to be speeded up. The order will only be considered when the server picks up the order from the customer and delivers it to the kitchen. It wastes a lot of resemblances. And there can be a variety of misconceptions that can lead to it.

But in the iPad POS system, a server transfers the order directly to the kitchen using the iPad. It can be seen in the kitchen display and the cook can prepare the dish. Food reaches the consumer without any misunderstandings or mistakes.

Accuracy

The biggest advantage of iPad POS systems is that it automatically acts like a kiosk. The customer can order himself into the kitchen without the help of a server. Additionally, they can view pictures and details of each dish and order food to their liking.

This does not lead to errors or misunderstandings as the customer places the order himself.

Durable

A great feature of Apple is that it is durable. In the case of the iPad, the hardware you buy will last longer.

Apple’s touch screen is very efficient and you do not have to press your servers hard on the screen when punching orders. Just a little touch is enough for that. Also, the chances of scratches on the screen are low.

If you add a simple case, you can use the iPad for a long time.

Remote Data Access

Cloud POS are different from legacy POS in collecting and accessing data. When using Legacy POS you should always be physically present at your restaurant to change your menu or view a report.

But the data is uploaded to the cloud with the help of iPad POS. Even when you are not at the restaurant, you can access the cloud from any device with the help of the Internet and make changes to the menu, and so on.

Learning

When a new technology is brought into the business, employees take the time to learn it. For that, they need special training.

The iPad POS system can be easily operated by anyone. Compared to Android devices, using iOS devices without experience is a bit difficult. Since a lot of people use iOS devices today, this is not a difficult task. And young employees can easily handle iPad devices.

Customer experience

improve Customer experience with ipad pos software |Lithospos
improve Customer experience with ipad pos

The customer experience is one of the best in customer satisfaction. From the moment the customer arrives at the restaurant, the iPad POS begin to give them a new experience. Customers get a new experience when they see the order being passed from the server table to the kitchen and the order being processed without errors.

In addition, the customer does not have to go to the counter to make payments and there is a QR payment option so that the customer can make payments from the table itself. In short, the customer will get a new experience from your restaurant. This will increase your sales.

Security

The security of Apple devices is very high. In general, many people have the impression that cloud-based POS are not safe compared to traditional POS. But if you use iPad POS, those rumors will turn out to be false.

Apple iOS devices are less likely to steal your data. This is because such activities are blocked by software and firmware. In addition, Apple provides various user-controlled security measures, such as passcodes and time delays for incorrect passcode entries, to prevent unauthorized persons from accessing the devices.

In addition, Apple uses end-to-end data encryption to eliminate third-party barriers, In short, the iPad POS system completely protects your data.

Updation and services

Another drawback of traditional POS is that you should seek the help of a technician for software updates or other hardware services.

But in the case of the iPad POS system, updates are much easier. Software updates can be done with a single click. You can contact the Apple Store for services that come with the hardware.

Save environment

This is the digital age. Of course today the use of paper receipts can be seen to be considerably less. Today digital invoices can be sent to customers’ mobiles or miles. This reduces the use of paper. It is better to keep your valuable data digitally than to keep it on paper and it will never be destroyed. Waste can be reduced while reducing the use of paper. So it is eco-friendly.

Lithospos iPod Pose software, which includes the above 13 points, fully supports all the functions of your restaurant.

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How to run a restaurant successfully

how to run a restaurant successfully | Lithospos
how to run a restaurant successfully | Lithospos

The most difficult thing in the restaurant business is to run a successful restaurant business. We intend to answer the question of how to successfully run a restaurant. As you know, this cannot be simplified into a spreadsheet.

We’re going to tell you what a restaurant can do successfully based on a survey conducted between successful restaurants and closed restaurants.

Enjoy reading

9+ Ways to Run Your Restaurant Smarter in 2021

This guide will empower you to lead the restaurant business to success. Let’s move on to Golden tips to run a restaurant successfully

You need good staff

how to run a restaurant successfully | Lithospos
how to run a restaurant successfully | Lithospos

Good employees are the key to any business. The cooks in the kitchen, the staff in the server, and the staff in the billing should be competent. Because they are the reason customers come back to the restaurant.

So how to make employees efficient

  • Convince them that they are part of the business
  • Pay the right salary and determine a definite increase in it
  • Give gifts like bonuses and make sure you compliment your employees.
  • Discuss with them the things needed for business growth. It makes them feel like they are part of the business.
  • Manage employees using POS software and track their payroll tips. It helps to bring a better management system.
  • Provide training on how to treat the customer.

Technology is important

The advent of technology has led to many innovations in the restaurant industry as well. Customers always want innovation. It also helps increase the efficiency of your business.

Innovations in restaurant technology

innovations in restaurant technology | Lithospos
innovations in restaurant technology
  • Online reservations
  • Free wifi
  • Third-party integrations
  • Touchscreen Point of Sale Terminals
  • Order and Pay at the Table
  • Handheld Point of Sale Systems
  • Contactless Payments
  • Self-Order Kiosks
  • Kitchen Display Screens
  • Printers
  • Cash Drawer
  • Integrated Online Ordering Solutions

Today restaurants use high-quality technologies. POS systems are very effective. As your daily activities become more efficient, the efficiency of your restaurant will increase. POS handles your inventory management, invoicing, cash flow, staff scheduling, and payroll. This is one of the important points to run a restaurant successfully.

You are different from others

You need to make sure your restaurant is different from the others. It is your uniqueness that makes your brand different. Recognize that this can be any of your dishes, or it can be the way you serve the dishes, and can also be the smile it gives to your customers.

The content is that when your customers talk about you, they talk about uniqueness. It will enhance your brand image. Also, you can use social media to spread it. So be unique.

The consumer is the king

Kings are consumers. Always remember that your restaurant will not succeed without them. Not all consumers are the same. Sometimes you may not like their behavior. Whatever action you take, remember not to tarnish your brand image.

You can apologize for the mistakes you make and give them gifts or free food. A negative review is enough to tarnish your brand image.

Also, ask for feedback from each customer. This will improve the efficiency of your service. This is the best way to understand the changes you need to make to your service.

Manage inventory for success

Inventory is an important one. Having proper inventory management for a restaurant can make a lot of things more efficient, such as controlling your costs and stock control.

When a customer asks for a dish, it is very bad to say that the dish is not there, which may be due to not having the necessary ingredients to make it.

However, inventory management in POS software tracks all items. The software notifies you of stock shortages through a notification. This will help you to know which days have more sales and buy stocks accordingly. This is essential for a restaurant to be successful.

It is essential to understand what the restaurant business should take legally. Many restaurants have a history of closing due to non-compliance with the rules.

12 licenses a restaurant must legally obtain.

12 licenses a restaurant must legally obtain | Lithospos
12 licenses a restaurant must legally obtain
  • Eating house license
  • FSSAI License
  • Liquor license
  • Health/Trade license
  • GST Registration
  • Lift license
  • Signage license
  • Environmental clearance license
  • Fire Safety License
  • Insurance
  • Music license
  • Shop and Establish Licenses

So legally run the restaurant successfully.

Marketing for Restaurant Success

social media marketing to run a restaurant successfully | Lithospos
social media marketing to run a restaurant successfully | Lithospos

Marketing is essential for all businesses. Customers come to your business when they know about your business.

Social media is great for restaurants. You can upload and promote creative photos of your resources. Inexpensive but very effective marketing is possible through social media. You can create your own restaurant community. Customers should be able to see your presence when searching on Google or searching on YouTube.

5 social media platforms to help increase restaurant sales

5 social media platforms to help increase restaurant sales | Lithospos
5 social media platforms to help increase restaurant sales
  • Facebook
  • YouTube
  • Twitter
  • Instagram
  • Pinterest

In addition, you can distribute flyers, print ads in newspapers, or create a radio jingle that offers discount coupons. This will help you to run a restaurant successfully.

Use reports and data properly.

How to make planning easier and more accurate. Of course, the data before that can be used. The biggest reason restaurants fail is because the data is not being used properly.

Now you may be wondering where to get the data from. Here we can rely on the help of POS software. Here we can rely on the help of POS software. POS records real-time, daily, weekly, monthly and yearly data.

Advantages that mainly provide POS data

  • Know sales trends
  • Get to know your popular items
  • The day when your highest sales occur
  • Track employee inaccuracy
  • Exact Tax report
  • Inventory reports
  • Sales Reports, Etc.

If you use this data properly you can run a restaurant successfully.

Health and Hygiene

You need to keep your restaurant clean. Remember that people can only enter a clean restaurant. Because hygiene and food are very important.

Make sure the menu card, table, serving bowl, and seating are all clean. Clean with a sanitizer especially during this Covid – 19 crisis phase. Convince customers that you have taken all health precautions.

Make sure you have an online ordering service

Online ordering is a very lucrative business for restaurants. Don’t miss that opportunity. Third-party integration into POS software is possible today.

Briefly that online delivery is possible even if you do not have your online software. It also enhances your brand image. So, do not lose customers due to lack of online ordering.

run a restaurant successfully. I am sure you can achieve everything. Success is the result of hard work. So, get ready for hard work and run a restaurant successfully.

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Cloud Restaurant POS Is So Famous, But Why?

cloud restaurant pos | lithospos
cloud restaurant pos | lithospos

Cloud restaurant POS has a revolutionary approach in restaurants. It made innovations out of the traditional POS. You can see a lot of differences when comparing traditional and cloud-based POS. But both are still used in businesses. When setting up a new restaurant always keep in mind that pose is essential for its successful operations.

No one is indeed unaware of the cloud-based POS. But the fact is that the cloud restaurant POS must be very efficient as it is your long-term investment. Therefore, it is essential to choose the best POS in the industry.

But how to find out? We can answer that. Choices will be easier when you understand the role that cloud restaurant POS systems play and how they can greatly simplify operations.

What Is Cloud Restaurant POS?

Let’s take a look at what a cloud restaurant POS is. Cloud-based POS are the result of the advent of technology in the restaurant industry. Cloud Restaurant POS system is where you can store your data on remote servers and access it from anywhere with the help of the Internet.

You do not have to be in a restaurant premises to access data differently from the traditional or traditional POS system. Additionally, cloud POS systems integrate with inventory management, reporting, analytics, online ordering, payments, customer and loyalty programs to facilitate all processes. It acts as an all-in-one umbrella. Since everything is automatic it can be said that errors are very low and all operations are easy.

Benefits of Cloud Restaurant POS Systems

7 secrets you never knew about the benefits of cloud POS systems. Here are the benefits you need to know …

  • Accessibility
  • Security
  • Works offline
  • Cost-Effective
  • Hardware
  • Integrated pos
  • It’s easy to update

Accessibility

When you’re stuck in traffic or celebrating the holidays with family, don’t let business activities get worse because you’re not at the restaurant. 

Cloud-based POS gives you access to data from anywhere in the world. Analytics, Inventory Management, and Employee Management can all be manage with the help of the Internet. In short, you will realize the fact that your shop is always right next to you.

Security

cloud restaurant pos security | lithospos
Security of the cloud restaurant pos

All of your restaurant data is stored in the cloud. Therefore, they are safe. This protects the data from physical damage. This also ensures protection against theft such as hacking through activities such as encryption. Data cannot be access except by you or the person you assign.

Works offline

offline, online cloud restaurant pos | lithospos
offline, online cloud restaurant pos | lithospos

We discussed the need for the internet to access the cloud. But what to do in the absence of the Internet? Of course, cloud-based POS can also be run offline.

The data in the cloud POS system is stored in your web browser’s cache memory or POS system and will be synchronized again when the Internet is restored. The summary is that you can run it offline for as long as you need. Accurately add each of your data and eliminate errors. You can use it both offline and online.

Cost-Effective

low cost cloud restaurant pos | lithospos
cost effective cloud restaurant pos | lithospos

Allows you to pay a lower amount each month, avoiding the huge annual payout. Additionally, all updates will be paid automatically and the expenses will be included in your total payment.

But traditional POS is more profitable compared to providers. That’s why restaurants mostly use cloud POS.

Hardware

hardware for cloud restaurant pos | lithospos
hardware for cloud restaurant pos | lithospos

What about the hardware? You need them to run the software. Of course, cloud POS systems can run on all hardware. It is very convenient to use on laptops, tablets, or mobile phones depending on your preference.

No need to buy new hardware for that. That means you can add that money to your profits.

Integrations

integrated cloud restaurant pos | lithospos
integrated cloud restaurant pos | lithospos

Integrated POS can be considered as an all-in-one software. Managing online ordering, payments, inventory management, customer and loyalty programs can be difficult.

  • Online ordering

But managing it all with one software is very easy. POS software enables your online ordering system and third-party aggregator integration. This will increase your business potential and goodwill.

“Restaurant POS With Online Ordering”

  • Inventory management

As you know, inventory management is a headache. However, cloud-based POS keeps track of each item. Changes to its quantity will be notified to you with a notice and you may make changes to the goods accordingly. In short, it makes inventory very efficient.

“POS with inventory management software (2021)“

  • Payment Integration

Today there are many payment options available and payment partners are also available. You need to be able to give the customer the required payment option. Because it plays a role in your customer satisfaction. Cloud restaurant POS enables integration with various payment partners.

“Everything about UPI integrated Point of sale“

  • Customer and Loyalty

Understand your customer’s purchase history and get to know your loyal customers. A POS profile is created for each customer for every transaction. In it, you can quickly understand their purchase history. Use it to get to know your loyal customers and use loyalty techniques like various coupons for them.

“Customer Loyalty Techniques To Boost Your Sales“

Easy to Update

Cloud restaurant POS requires regular updates. This is to enhance security and implement new features. Adding new features to your needs will make your job easier.

It is worth noting that updates are easy. the Android POS is available on the Play Store and can be used on Android devices. They are very secure as Google’s operating system. The iPad POS will be available on the Apple Store as well.

Time to choose a cloud restaurant POS

Lithospos contains all of the above. You are capable of everything. You already have the knowledge to choose cloud based POS. But as an all-encompassing article about Cloud Restaurant POS, we are your right service provider.

Bike Shop POS

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Guide to know all about kiosk system

KIOSK system everything to know | KIOSK types and benefits | Lithospos
KIOSK system everything to know | KIOSK types and benefits | Lithospos

The KIOSK ordering system is the biggest change in the business. It can be seen as the biggest achievement in the development of technology. You can also choose different KIOSK systems based on your needs.

What is KIOSK (Kommunikasjon Integrert Offentlig ServiceKontor) Ordering system

A KIOSK is a physical stand-alone booth set up in front of establishments or crowded places for business purposes. This system is used in everything from restaurants to movie theatres. Customers can order items manually through KIOSK at restaurants. Conveniently, staff assistance is not required. This also encourages your customers to self-order.

5 types of KIOSK

types of kiosk system, the pos software providers - Lithospos
  • Information KIOSK
  • Internet KIOSK
  • Self-Service KIOSK
  • Wayfinding KIOSK
  • Advertising Standing Displays, Totems, and Digital Mupis

Information KIOSK

Information KIOSK system are information providers. They aim to answer users’ questions. The system are mostly using by the following industries.

  • Industries that used information KIOSK
  • Government
  • Health care
  • Retail store
  • Showrooms
  • Schools
  • Corporate

Internet KIOSK

Internet KIOSK offers telecommunication facilities. These are centers with specialized hardware and computer terminals designed to serve the public. Provides telecommunication facilities such as phone, fax, and e-mail.

The following are the industries most commonly using for internet KIOSK system.

  • Train stations
  • Airports
  • Museums
  • Libraries

Self-service KIOSK

Self-service KIOSK are using for payment, printing, booking, and booking. They are mostly using by the following industries:

  • Government
  • Health care
  • Corporate
  • Banking
  • Industrial
  • Schools and Universities

Self-ordering kiosk for restaurants

Wayfinding KIOSK

The purpose of the Wayfinding KIOSK is to show the user the route map to the desired location. It also helps them to explore the area around them with interactive information. Wayfinding KIOSK system are mostly using by the industries listed below.

  • Airport Wayfinding KIOSK
  • University
  • Golf clubs

Advertising Standing Displays, Totems, and Digital Mupis

Like the name, they are mostly using for advertising. Digital muffins can be see in shopping malls and cities. It can display all types of advertisements such as videos and photos.

Benefits of the KIOSK system

Makes business easier. The KIOSK plays an important role in the growth of the business. Let’s see what benefits your business will get by using this system.

Enhances Customer Shopping Experience

Businesses need to apply new technologies. The customer expects innovations from you. The KIOSK system gives customers a new experience. It allows them to know the price of goods, compare them with another item, and place orders without the help of a staff member. It also helps you gain a detailed knowledge of your products or services.

Reducing costs

Of course, employees are essential to the business. But KIOSK can help reduce the number of employees to some extent. Interactive KIOSK can be use. They provide everything the customer needs. Customers can understand pricing information without the help of anyone. You can also save a good percentage of the money as KIOSK do not have to pay a salary.

Save time

Faster actions will make any business more efficient. Customer time should be a priority. It is essential to give them the service they need without waiting too long. A cashier and a KIOSK will help you check on customers. Waiting time also can be reduced as everything is available under one umbrella.

For branding and advertising

KIOSK can increase your branding value. Placing it in front of the shop will help attract public attention. When your logo and different colors and designs appear on the screen in front of the customer, your brand will attract them.

Messages can be sent to KIOSK and can also be use for advertising purposes. So you can give different competition prizes and introduce a new product. As I said, everything is under one umbrella

Adaptable

Self-service KIOSK are more adaptable. They can be use for business purposes. For example, you can use a self-service KIOSK to receive payments, which was previously only used to display Wayfinding maps. Also, it can be integrate very quickly with software like POS.

conclusion

We discussed the benefits of KIOSK and different types of KIOSK systems. This article was written as a result of our long-term research. Always pay attention and choose the KIOSK system only considering your needs. Choosing the right POS software is also important. Because they are essential for running KIOSK. Our Lithospos software respects your needs and makes all the features you need important. Remember, everything is based on choice.

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The Complete Guide For Restaurant Management Software

Restaurant management software| Lithospos
Restaurant management software| Lithospos

From large restaurants to small and medium everyone uses restaurant management software. It is challenging to manage the entire business. It will also stop you from the expansion. For long-term businesses relying on technology like software is helpful. 

One of the main benefits of investing in technology is that it can help your businesses simplify and grow faster. For food industry businesses, they can use restaurant management software as a tool for that.

We all know that the food industry is becoming more competitive day by day. You have to be very strategic and skilled to stay ahead in the industry. Instead of wasting your time and energy managing a business manually, you can invest in software. It allows you to manage your entire business so you can focus on other business activities.

Technology helps them manage and streamline many business functions such as customers, employees, payment transactions, and inventory, reports. Restaurant management software helps you to manage the business very easily by integrating various activities in the restaurant.

Let’s dive deep

Integrating your different business operations with restaurant management software is more simple to manage and scale. For example, You can integrate your KIOSK and CRM with the software, it allows you to keep your order processing simple. at the same time, the POS will collect customer data and store it in CRM. So you can access it anytime.

You can integrate the restaurant management software with your various business operations such as accounting, sales, payments, customers, employees, loyalty programs, and inventory. It is also cost-effective and efficient. If you buy all the features individually the cost will be high and it is time-wasting. 

The software is cloud-based, so you can access your business data from anywhere. With so many benefits from the technology available, why not use it? 

So what is exactly restaurant management software? (in 19 words)

Restaurant management software is software that can be used to manage, simplify and automate various types of business operations.

So why do you need to use

The software can be integrated with accounting, inventory, payment, online ordering, and more. It is also easy to switch to cloud-based software from your traditional POS (point of sale). 

So why do you need to use it?

  1. Make your inventory efficient: Keeping your inventory efficient, and keeping the availability of stock. 
  2. Adjust your menu and recipes for profitability: Maintaining your menu items profitably. 
  3. Improve customer relationships: The software helps to give better customer service and maintain relationships with loyal customers.
  4. Tracking sales: tracking sales and identifying what makes more profit and where to focus.
  5. Satisfy your employees: restaurant management software simplifies your employee’s work. So they can focus on their assigned work.
  6. Reduction of errors: it follows a system, so the chances of misunderstanding or errors can be minimized. For example, customers can order food themselves using a QR code menu or self-service KIOSK. The order will be transferred to KDS and POS. There is no chance of misunderstanding because customers placed orders themselves. 
  7. Generate automatic reports: Generate automatic reports such as sales reports, purchase reports, tax reports, and more.
  8. Manage multiple location business: simplify your multi-location business. Transfer orders, and inventory and automate your managing processes.
  9. Offer premium quality service: by automating all your business operations you can offer a premium customer experience. You deliver food at the right time, offer various payment options, keep the availability of stocks, and more.
  10. Helps you to scale: The software allows you to expand your business online.

Restaurant management software include

The software has everything to manage your restaurant. Because of integration possible such as payment, online ordering, and accounting you have more benefits to the business. The software includes:

  • Point of sale system
  • Payment processing
  • Inventory management
  • Reservation or table management system
  • Customer relationship system (CRM)
  • Employee management
  • Accounting
  • Online ordering and order management system
  • Loyalty program
  • Reporting and analytics

Point of sale system

The point of sale system has a vital role in restaurant management. The system is useful for accepting payments, recording transactions, keeping track of sales, and much more. You can integrate other management software such as inventory, payments, etc.

Payment processing

To simplify your checkout process payment processing is really important. Offering types of payment options and partners to your customers enable customer experience. You can offer multiple payment methods such as card, cash, split payments, contactless, cheque, store credit, and loyalty points. 

There are a lot of payment partners available, you can choose your payment partners based on your country.

Inventory management

As we discussed above managing inventory is a difficult task. With the help of inventory management software, you can simplify all your inventory management processes. Track inventory items, low stock notifications, stock adjustments, inventory reports, unlimited SKUs, and real-time reports. 

Reservation or table management system

Customer experience is significant in restaurant businesses. Gone are the days the customer want to call you and book their tables. But now they can do it through your website or mobile app. It’s simplified. So, you don’t need to hire a person to attend the calls.

Customer relationship system (CRM)

Customer data is an asset. To grow your business it’s essential. You can collect customer data and store it on your CRM software. You can integrate your existing CRM or use the CRM platform on software. 

It helps you to find your loyal customers and their buying behavior. Use the data for your restaurant marketing. 

Employee management

Manage your employees and make them more productive. Identify the efficiency and inefficiency of your employees give them rewards and encourage them to become more productive.

Accounting

By integrating accounting software with your restaurant management software you can simplify your business operations. Get reports such as tax reports, cash flow reports, and monitoring expenses.

Online ordering and order management system

For scaling your business online you can use your online platform or integration with aggregators. Aggaragtory integration will uplift your brand credibility. The software allows you to manage online and offline orders specifically. And also get reports and analytics of both sales.

Loyalty program

You can track your customer’s likes and dislikes, buying behavior, and more. Identifying your loyal customers and giving special offers will be much easier.

you can also the customer’s data for marketing purposes. create a WhatsApp group and request those customers to join to get the special offer. so you don’t want to go for paid promotions.

Reporting and analytics

To scale and plan business you need reports and analytics. You access the reports and analyze how much you make, your favorite items, top-performing employees, and inventory reports.

It is all-important for a restaurant business. You can see here one example, that illustrates the importance. So you don’t need to visit another blog to get the complete picture.

You are providing an online ordering service (you need an online ordering platform)

> To keep the availability of your items (you need proper inventory management)

> When you deliver your item to a customer (you need to offer contactless payment)

> You need to get online and offline sales reports(you need reporting and analytics features). Everything is connected.

So you need all the features. That’s why the software includes everything you need to manage your business.

Restaurant Management Software – The Features

The best restaurant management software should have these features.

Cloud-based software

Flexibility is one of the main advantages of cloud-based software. The restaurant management system allows you to manage your restaurant from anywhere in the world. Especially for multi-location businesses, it’s really helpful. 

Point Of Sale

You can integrate with point of sale software(POS). Online ordering, inventory, payments, and other restaurant managing software such as accounting, CRM, and marketing automation software. 

Inventory Management

It enables a proper inventory management system. Tracking items, maintaining the availability of stocks(by using the low stock notification feature), transferring orders in your multi-location business, auto-fill orders, easily applying store prices, and easily recording and returning damaged or unsold items to suppliers will be easier.

The inventory management feature helps to prevent food waste and keep only necessary stocks. If you have a multi-location business you can maintain the cost by transferring items to your locations. 

Menu Management

The menu needs to be made changes frequently. With the help of restaurant management software, You can add or remove items in real-time. At the same time, if you make changes to the menu it will also change your online menu.

Payment Integration

The integrated payment feature helps give a premium buying experience to customers. Customers can pay different methods (cash, split payments, contactless, credit, etc) choosing their favorite payment partner.

You can integrate with various payment partners based on your country.

Online Ordering 

If you don’t have your online ordering platform, don’t worry. The software has its online portal or you can run an online ordering business with 3rd party aggregators such as Zomato, Swiggy, Uber Eats, Talabat, etc. 

Marketing and CRM

Collecting customer data and using it for marketing purposes is easier than you think. The CRM tracks every customer, like name, contact, their buying behavior. You can find your loyal customers by using those data and market them using special offers.

You can integrate your existing CRM with restaurant management software or you can also use CRM that exists on the software.

Analytics and Reporting

By identifying your popular items, and sales trends, generating tax and accounting reports will be helpful in planning and forecasting to achieve goals. You can generate sales reports, inventory reports, employee reports, and more.

User-Friendly

To use like any other software on your computer or mobile devices. It should be very simple, even a non-tech person can also use it.

Speed

Your quick-service restaurant needs high-performing software. To speed up your service, it’s necessary to invest in proper software.

Kitchen Communication

This feature is mandatory for a restaurant business to enhance quality service. To deliver orders accurately and efficiently you need a system like restaurant management software.

When a customer places an order, it will deliver to the POS and KDS. The chef prepares the order and the server delivers the food to the customer. Customers pay by scanning the QR code and leaving. 

You can see there is a system that keeps service efficient. No matter how busy your restaurant is, the software will help you.

Employee Management

You can add employees and assign roles. Analyze their shift reports and find who is the top-performing employee. Also find their inaccuracy and manipulation.

Scalable

Software must be scalable. As your business expands, the software also needs to scale. For example, if your business is developing an online platform, the software should be able to integrate with online aggregators.

Centralization

You can manage your restaurant in one interface. For example, you can analyze your monthly online and offline performance in one interface.

24/7 Support

24/7 support is really important. They should always be there for you to assist.

Security

All the business and customer data is stored in a cloud so it should be highly secure. To protect against malware, virus, and other threats, your data needs to be encrypted, backups must be available as well.

Accessibility 

You can access data anytime and anywhere. Manage your business from anywhere in the world. It will help you to keep your business efficient.

Mobility

You can sell anywhere from the shop. You can go to the customer and take orders by carrying an iPad or Android device. This will help provide a premium customer experience. It can also streamline orders and make it easier for your employees to pick up orders.

Works in Offline

Because the software works in the cloud you may think the internet is required all the time. But you can also work in offline mode, and when the internet is restored the data will sync. 

Language support

Your employees will speak different languages. If the software can be managed in different languages it will be easier for the employees to use it.

And your restaurant outlets in your different countries can use the software in their native or spoken language.

Device Compatibility

The software should work on any device. If you are switching from your existing software to the cloud, there is no need to buy special hardware.

Staying ahead in this competitive market is really important. It’s hard to succeed without technology. Otherwise, you need a lot of manpower. It is also high cost. By investing in restaurant management software you can reduce your employee expenses and also running costs.